Search found 28 matches

by HarriGoodair
Wed Jan 31, 2024 3:34 pm
Forum: Arcolis Remote
Topic: Arcolis Remote User Manual
Replies: 0
Views: 624

Arcolis Remote User Manual

Arcolis Remote has had a huge update in the form of a new App! It keeps all of the great features from the original app such as the digital representation of your STICK product but offers a refreshed UI & control scheme to make controlling your device much smoother. You can find the user guide w...
by HarriGoodair
Wed Jan 31, 2024 3:14 pm
Forum: ESA Pro 2.1
Topic: User Manuals & Tutorials
Replies: 0
Views: 689

User Manuals & Tutorials

Welcome to ESA Pro 2.1, the latest edition of the famous ESA Pro software. This latest edition brings a whole host of improvements from a refreshed user interface all the way to support for electrical relays & DALI integration. You can find the manuals & tutorials to help you get started lin...
by HarriGoodair
Wed Jan 31, 2024 2:56 pm
Forum: ESA Pro 2.0 (Legacy)
Topic: ESA Pro 2.1 (The future of ESA Pro 2)
Replies: 0
Views: 678

ESA Pro 2.1 (The future of ESA Pro 2)

ESA Pro 2 has received a big update that changes many things about the software, its workflow & features. Due to the large number of differences in the new version a new board for all topics relating to it has been created (ESA Pro 2.1). Posts relating to the legacy version of ESA Pro 2 will rem...
by HarriGoodair
Thu Nov 30, 2023 4:40 pm
Forum: ESA Pro 2.0 (Legacy)
Topic: wiring and configuration DINA-DR2-LITE & NASPLIT
Replies: 1
Views: 3894

Re: wiring and configuration DINA-DR2-LITE & NASPLIT

Hello, This depends on a number of factors including how your show is programmed, I ask that you open a support ticket at through our website (I've linked to this below) so that we can give you the best possible support. https://store.nicolaudie.com/en/create_ticket Please include information about ...
by HarriGoodair
Fri Nov 03, 2023 4:51 pm
Forum: Remote Classic/Remote Pro
Topic: Back up and Export Options?
Replies: 1
Views: 5684

Re: Back up and Export Options?

Hello Andres, Arcolis Remote Pro files can be saved to any Nicolaudie Cloud account. Once saved you can login to the online portal: https://cloud.nicolaudiegroup.com/#/dashboard From here you can share the file permissions with any other cloud users. Once they've signed into an account the file is s...
by HarriGoodair
Wed Oct 25, 2023 2:05 pm
Forum: DINA DR2/DR2 Lite
Topic: Program over Internet
Replies: 1
Views: 2832

Re: Program over Internet

Hello! We launched the Nicolaudie Cloud service this year for this exact purpose! The cloud allows you to program from anywhere you like as long as both you & the controller have an internet connection. We have several packages available, you can find more information on these by following the l...
by HarriGoodair
Fri Apr 21, 2023 8:42 am
Forum: Remote Classic/Remote Pro
Topic: Remote pro/DINA DR 1
Replies: 1
Views: 2770

Re: Remote pro/DINA DR 1

Hello, Ensure your DR1 is connected to the same network as your mobile device. What firmware is your DR1 using? Try downloading this Hardware Manager and checking for a firmware update... Mac - https://eu-tools.n-g.co/Release/HardwareManager.dmg PC - https://eu-tools.n-g.co/Release/HardwareManager.e...
by HarriGoodair
Wed Apr 12, 2023 4:01 pm
Forum: ESA Pro 2.0 (Legacy)
Topic: RGBW light vs RGBWW - how do I make white in a scene
Replies: 1
Views: 4582

Re: RGBW light vs RGBWW - how do I make white in a scene

Hello Wibb, " I have no idea how to make it just warm white or max white (all four channels max). The basic block for white has 3 different white sliders and also the option to make white with RGB. " > Yes, we have faders to control R, G, B, W, WW, CW & Amber channels. To enable these ...
by HarriGoodair
Fri Feb 10, 2023 5:05 pm
Forum: SLESA-U11
Topic: Can I remotely change scenes/dim?
Replies: 1
Views: 4472

Re: Can I remotely change scenes/dim?

Hello! I'm afraid the SLESA U11 isn't compatible with web control. The DINA range of controllers (DR1, SR1 & DR2) is compatible with the Nicolaudie Cloud service that's coming out of beta in the next few weeks. This will require a cloud licence (not included in the LITE models) and a cloud subsc...
by HarriGoodair
Tue Nov 29, 2022 4:24 pm
Forum: Arcolis Designer
Topic: 0.7 : 12 Crash
Replies: 1
Views: 4514

Re: 0.7 : 12 Crash

Hey Rob,

Thanks for bringing this to my attention, I've reported it.
Keep up the great work!
by HarriGoodair
Fri Nov 25, 2022 3:15 pm
Forum: ESA Pro 2.0 (Legacy)
Topic: ESAPRO2 - Pixel Effects
Replies: 1
Views: 6301

Re: ESAPRO2 - Pixel Effects

Hello Rob,

Thanks for bringing this to our attention, we've reported it and it will be fixed in a future release.
by HarriGoodair
Fri Nov 25, 2022 3:02 pm
Forum: Remote Classic/Remote Pro
Topic: ESAPRO2 - Remote Pro DE3
Replies: 3
Views: 5749

Re: ESAPRO2 - Remote Pro DE3

Hey Rob,

I've raised this with a dev and I can confirm that a fix should be released in the upcoming Arcolis Remote Pro update. I don't have an exact date to give but I should imagine this will be released in the next week or so.
by HarriGoodair
Mon Nov 14, 2022 4:01 pm
Forum: Remote Classic/Remote Pro
Topic: ESAPRO2 - Remote Pro DE3
Replies: 3
Views: 5749

Re: ESAPRO2 - Remote Pro DE3

Hello Rob,

I've had a look into this and can't replicate the issue.

Could you send me the showfile you're using on the DE3 that's crashing? Maybe it's something in particular that's causing this issue.

Cheers,

Harrison
by HarriGoodair
Fri Aug 26, 2022 10:38 am
Forum: Easy Stand Alone
Topic: Future of ESA Support
Replies: 0
Views: 49181

Future of ESA Support

This section of them forum is dedicated to the original Easy Stand Alone software, a package we no longer officially support. We encourage users to continue supporting each other wherever possible so all the support threads will be preserved here. Please note: Nicolaudie employee's will no longer be...
by HarriGoodair
Fri Aug 26, 2022 10:25 am
Forum: ESA Pro
Topic: Future of ESA Pro Support
Replies: 0
Views: 49218

Future of ESA Pro Support

This section of the forum is dedicated to ESA Pro support. We now provide limited support for ESA Pro, if you require assistance please open a ticket @ store.dmxsoft.com Nicolaudie employee's will no longer be responding to support requests for ESA Pro created in this forum. However we encourage use...