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Error Message (Unable to open the interface) - Error 14

Posted: Sun Jun 08, 2014 1:27 am
by dylpicklechip
Hi there,

I was previously able to operate my LD Touch Ulti via ESA2 on my macbook, but after updating the program, I no longer am able to communicate with the unit via the the ethernet connection (USB still works fine).

ESA2 recognizes my device under the Ethernet option, but error message occurs when clicking OK after selecting the unit from the menu.

Screen grab of error message below:

Image

Perhaps someone can shed some light on what may be causing this issue. Thanks!

Dylan

Re: Error Message (Unable to open the interface) - Error 14

Posted: Fri Aug 01, 2014 12:33 pm
by simonB
I've reproduced this. We're currently looking into it and it will be corrected in the next version.

Re: Error Message (Unable to open the interface) - Error 14

Posted: Fri Feb 05, 2016 1:42 pm
by swicksuk
esa2-error14.jpg
esa2-error14.jpg (51.76 KiB) Viewed 13256 times
Has this issue been resolved, I'm seeing the same problem with the Sep 14 2015 version

Re: Error Message (Unable to open the interface) - Error 14

Posted: Wed Feb 24, 2016 12:10 pm
by nick
Hi,

Could you please post your question to the Lumidesk forum here ....
http://www.lumidesk.com/forum/viewforum ... 9f01c1a6d1

The Lumidesk support team will be able to assist you.

Kind Regards,

Nick.