Search found 153 matches

by Ben
Thu Feb 11, 2016 4:41 pm
Forum: SIUDI 7A/7B
Topic: Serial -1 Product Code 0
Replies: 2
Views: 2033

Re: Serial -1 Product Code 0

Hi rufus, Sorry to hear about your device problems. Please can I check you are using the latest version of the software (link below) and that you have updated the firmware to the latest on the device using the included HardwareManager? http://www.nicolaudie.com/en-gb/download.htm The SIUDI 7B also h...
by Ben
Wed Jan 27, 2016 11:36 am
Forum: Easy Show
Topic: Crash when open old .ses file in latest versions of EasyShow
Replies: 3
Views: 2863

Re: Crash when open old .ses file in latest versions of Easy

Hi there, As per other post please can you PM me your Sunlite & Easy Show files along with your serial number so I can test the show for you? Many thanks.
by Ben
Wed Jan 27, 2016 11:35 am
Forum: Easy Show
Topic: Easyshow crashing mid show after stopping and starting
Replies: 1
Views: 1407

Re: Easyshow crashing mid show after stopping and starting

Hi there,

Sorry to hear you're having problems with your show. Please can you PM me your Sunlite & Easy Show files along with your serial number so I can test here in the office?

Kind regards
by Ben
Wed Jan 20, 2016 10:24 am
Forum: Sunlite Suite 2
Topic: Question: Color Change Buttons
Replies: 3
Views: 1985

Re: Question: Color Change Buttons

Hi smokesurfer, Welcome to the community, you're English seems very good to me! What you want to achieve is possible, I've created a test show for you to try. The main switch which controls alternating flashing between 1,3,5 & 2,4,6 has been set to 'SUB subtract from the current level' in the switch...
by Ben
Tue Jan 19, 2016 11:06 am
Forum: Sunlite Suite 2
Topic: Lost use of ports 2 thru 8 after newest Hardware Mngr update
Replies: 1
Views: 1712

Re: Lost use of ports 2 thru 8 after newest Hardware Mngr up

Hi kim23235,

That sounds like a strange problem, not heard of that before. If you're still having problems email me your serial number so I can investigate further.
by Ben
Thu Nov 26, 2015 11:48 am
Forum: Sunlite Suite 2
Topic: Paste Copy bug on Easy Time
Replies: 2
Views: 1905

Re: Paste Copy bug on Easy Time

Hi Richard, Thanks for sending the showfile, looks like the problem was happening because the RGBWA fixture profile wasn't set up correctly, the profile was setup with 2 beams and was confusing the software. We have recreated the fixture profile and tested and it's working correctly now. Please can ...
by Ben
Tue Nov 24, 2015 3:36 pm
Forum: STICK-KU1/KE1
Topic: 'Color' problem with the KU1?
Replies: 1
Views: 1700

Re: 'Color' problem with the KU1?

Hi there, Double tapping the scene or selecting a new scene should overide any manual colour changes on the KU1. Maybe check in the Hardware Manager that you haven't accidentally un-checked 'Scene Reset' as this would stop the scene being reset. There is also a way to disable the colour override by ...
by Ben
Tue Nov 24, 2015 1:26 pm
Forum: STICK-KU1/KE1
Topic: Calendar priority
Replies: 1
Views: 1765

Re: Calendar priority

Hi thomast,

Sorry I'm having difficulty understanding what you mean. Please could you email me over your showfile so I can take a look?
by Ben
Tue Nov 24, 2015 12:23 pm
Forum: Sunlite Suite 2
Topic: DMX IN
Replies: 1
Views: 1160

Re: DMX IN

Hi Jeff, I'm not familiar with the Avolites Pearl 2010 console but almost everything in Sunlite Suite 2 can be controlled by almost any DMX controller. Here is link to the DMX triggering part of the Sunlite manual which may help. http://manuals.nicolaudie.com/en/343-390-SUNLITE-5jKMpYXh3Pr8Kj7UmXdfP...
by Ben
Tue Nov 24, 2015 12:15 pm
Forum: Sunlite Suite 2
Topic: Akai apc40 mk ii
Replies: 3
Views: 2554

Re: Akai apc40 mk ii

Hi Jan, Apologies I don't understand the your question fully, can you explain again in bullet points what the problem is? Please you be clear when giving details regarding the physical and virtual console buttons in Sunlite and the actual scene buttons. Also if you can give more details when your ac...
by Ben
Tue Nov 24, 2015 11:23 am
Forum: Sunlite Suite 2
Topic: Paste Copy bug on Easy Time
Replies: 2
Views: 1905

Re: Paste Copy bug on Easy Time

Hi Richard,

Thanks for the information. I'm having trouble replicating the problem, please can you email me your showfile so I can take a look?
by Ben
Tue Nov 24, 2015 9:52 am
Forum: Easy Stand Alone 2
Topic: How to add areas with ESA2?
Replies: 2
Views: 1908

Re: How to add areas with ESA2?

Hi Mrpanandtilt, unfortunately this feature is not available in ESA2, if you want to use Areas you will need to use ESA Pro.
by Ben
Thu Nov 12, 2015 3:18 pm
Forum: STICK-DE3
Topic: manual
Replies: 1
Views: 1595

Re: manual

Hi there,

Please see below for a link to the DE3 datasheet which should have all the info you need.
http://www.nicolaudie.com/downloads/fil ... asheet.pdf
by Ben
Thu Nov 12, 2015 3:04 pm
Forum: Sunlite Suite 2
Topic: [Enhancement] Circuit Mixer filtering views
Replies: 2
Views: 1756

Re: Request for enhancement on Circuit mixer

Hi Sylvain,

Thanks for the request it's a nice idea, I have just recorded the details so it can be considered for future releases with the developers.

Kind regards.
by Ben
Thu Nov 12, 2015 2:59 pm
Forum: ESA Pro
Topic: Cannot open ESA Pro once installed
Replies: 1
Views: 1528

Re: Cannot open ESA Pro once installed

Hi there,

Please can you try and download and install the latest ESA Pro Beta (24th Sep 15) to see if that works for you?
http://www.nicolaudie.com/downloads/fil ... robeta.exe