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Remote pro/DINA DR 1
Posted: Wed Mar 08, 2023 11:12 am
by pkm
Hello.
I'am having some trouble with finding the DINA DR 1 with the remote pro app.
Any tips? Is there any ports that needs to be open?
Re: Remote pro/DINA DR 1
Posted: Fri Apr 21, 2023 8:42 am
by HarriGoodair
Hello,
Ensure your DR1 is connected to the same network as your mobile device.
What firmware is your DR1 using? Try downloading this Hardware Manager and checking for a firmware update...
Mac -
https://eu-tools.n-g.co/Release/HardwareManager.dmg
PC -
https://eu-tools.n-g.co/Release/HardwareManager.exe
Arcolis Remote Pro has been updated recently, I recommend checking your relevant appstore to see if there's a new version available.
If issues persist then please open a support ticket:
https://store.nicolaudie.com/?action=Fr ... ir&lang=en