Page 1 of 1

Re: SAUDI8 acting crazy please help!

Posted: Thu Jan 26, 2017 1:03 pm
by nick
Hi Adam,

Thank you for your message.

I think this kind of problem is best submitted to our repair and fix centre here: https://store.nicolaudie.com/repair

It will ask you to enter your device serial number which can be found using HardwareManager.exe. Please include details about which versions of Sunlite Suite 2 you are using on your old and new computer. It could be that your firmware simply needs updating but we'll find out.

Kind Regards,

Nick.