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USB connection doesn't work on 1 july release

Posted: Sat Aug 10, 2013 4:19 pm
by Dojec
Hi Simon,
This time I have an even bigger issue.

I installed the software on my win7-64 laptop which my controller is connected.
If I start up the ‘tool’ software, I can connect and update to firmware 1.20
However, if I start up the 1 july suite, then I can’t connect to the controller.
I tried to uninstall usb drivers and reinstall, but nothing worked.
I also installed an older suite2 version, and there I had connection, but because the controller is now updated, the older suite soft doesn’t work with it .

Is there any logs I can give to you?
To me it seems that there is something wrong with usb connection with suite2 software.

Can you check this?

Re: USB connection doesn't work on 1 july release

Posted: Mon Aug 12, 2013 9:40 am
by simonB
Hi, see e-mail

Re: USB connection doesn't work on 1 july release

Posted: Thu Aug 15, 2013 8:18 pm
by Dojec
It's solved with the new beta.
Thanks.

Re: USB connection doesn't work on 1 july release

Posted: Thu Aug 29, 2013 7:10 am
by chris1987
Hello together;),

i have the same issue with this version; also with the new beta. After the downgrade to the dec 12 version, it is working.

I use the Win7-64.

Has anybody an solution?

Thank You
Chris

Re: USB connection doesn't work on 1 july release

Posted: Thu Aug 29, 2013 7:26 am
by simonB
Make sure you have the latest firmware included with the latest version
Try adding the interface manually instead of using auto detection
If it's still not working, e-mail me a screenshot of the first page of tools