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driver problem

Posted: Fri Mar 09, 2012 10:17 am
by mclod
hello I just received my box siudi6 I install any drivers when I plug in the case of windows demarage no problem with the cons if I disconnected and reconnected my pilot error:

Windows can not load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

I'm running windows 7 64bit

you have a solution?

thank you in advance

cordially

I want to unplug replug my box when crash without rebooting my pc dmx

Re: driver problem

Posted: Tue Mar 27, 2012 6:14 pm
by simonB
If you disconnect and reconnect your interface, you must restart easy stand alone.

Re: driver problem

Posted: Tue Mar 27, 2012 8:50 pm
by mclod
finaly its conflit with biometric device if i turn off on windows its ok

thanks