I have a problem with the synchronisation of 2 Sticks-DE3
konfiguration is as follows (Firmware Sticks 1.05, iOS 8.3)
2x Stick-DE3 connected via Ethernet to a WiFi-Router
- Stick A's DMX-output is used
- Stick B only connected via Ethernet
- Mobile App runs on iOS
- On the Stick glass surface it works very well, the 2nd Stick always show same Scene etc.
- when I use the iOS app and choose Stick A (using same surface as on Stick directly), Stick B dont changes the scene as sometimes (DMX-output is ok)
- when I use the iOS app and choose Stick B (using same surface as on Stick directly), Stick A also shows the same correctly.
- when I use the iOS app and choose Stick A (using scene buttons surface), Stick B dont shows any changes (DMX-output is ok)
- when I use the iOS app and choose Stick B (using scene buttons surface), Stick B shows reactions on its display but nothins happens on Stick A nor any changes an DMX-signal.
Knowing this probelm or is it a setting fault?
regards, Thomas
Syncronisation of 2 Sticks-DE3
Moderators: simonB, nick, florent, Ben
Re: Syncronisation of 2 Sticks-DE3
Hi Thomas,
Sorry to hear you're having problems. I have passed the information on to our developers who will run some tests to see if they can replicate the problem.
Sorry to hear you're having problems. I have passed the information on to our developers who will run some tests to see if they can replicate the problem.
Benno
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Product Support
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Product Support
Re: Syncronisation of 2 Sticks-DE3
Hi again,
Our developers have managed to replicate the bug and are in the process of finding a solution, once they have we will release an updated firmware with the fix.
Our developers have managed to replicate the bug and are in the process of finding a solution, once they have we will release an updated firmware with the fix.
Benno
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Product Support
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Product Support
Re: Syncronisation of 2 Sticks-DE3
Has there been a resolution to this issue? Is there a new firmware version that this is addressed in?
Re: Syncronisation of 2 Sticks-DE3
Hi, our developers are still working on it at the moment. I will let you know when we have a fix available.
Benno
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Product Support
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Product Support