Contact Ports issue

Forum support for ESA Pro 2.0 (Legacy)

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owenkoo
Posts: 1
Joined: Tue Apr 11, 2023 4:20 am

Contact Ports issue

Post by owenkoo »

Hi,

I have Two dina-dr1 and Two dina-dr2 to control tracing led strip in Four rooms separately; 3rd party control from AV system by using dry contact port to dina-dr1/dr2.
I try the contact port signal with maintained and pulse (1 sec) option. It Indicate “maintained” contact port signal to cause the controller hang up. However, the pulse contact signal do not.
Could you advise the instruction of using contact port?

I use ESA PRO 2 software for programming, maintained use “Held” function, while Pulse signal use “Press” function in program.

BR,
Owen
TomHat
Experienced Forumor
Posts: 68
Joined: Wed Oct 18, 2017 7:11 am
Location: France
Contact:

Re: Contact Ports issue

Post by TomHat »

Hello,

We were recently made aware of an issue of this kind with our DR1's dry contact port triggers. The issue has been fixed, and the fix will be released in next version, coming before the end of the month. If you need further support, please feel free to contact our support team directly here : https://store.nicolaudie.com/en/support

Best regards,
TomHat
--
ESA Pro 2 Support

Mail : [email protected]
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