Stick-CU4 Dimmer

Sunlite Touch Sensitive Intelligent Control Keypad

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abc
Posts: 1
Joined: Thu Jan 10, 2019 3:56 pm

Stick-CU4 Dimmer

Post by abc » Thu Jan 10, 2019 4:03 pm

Hi,

I got an issue with a CU4.
I am using it with 4 RGBW led lights.
I have created 4 scenes which works well but when I touch the dimmer button, all lights goes to black and I can not change the dimmer.
I can't find where to configure the dimmer button to make it work with my projectors.
Any idea how to make it work ?

nick
Maxi Forumor
Posts: 270
Joined: Fri Feb 12, 2016 2:37 pm

Re: Stick-CU4 Dimmer

Post by nick » Thu Jan 10, 2019 4:24 pm

Hello,

I recommend updating to the latest version of ESA2 and then check you are using the latest firmware using HardwareManager which is included. You can also change settings using this tool.
https://www.nicolaudie.com/download.htm

If this does not solve your problem, please create a support ticket at the following link.
https://store.nicolaudie.com/signin

Kind Regards,

Nick.
Nicolaudie Tech Support

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