Firmware Update Issues

Sunlite Touch Sensitive Intelligent Control Keypad

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Waltar
New Forumor
Posts: 7
Joined: Thu Jan 10, 2013 2:21 am

Firmware Update Issues

Post by Waltar » Tue Dec 23, 2014 9:45 am

I have just tried to open the dts dmx master pro software but I get an error message asking me to update the firmware...

I downloaded the latest hardware manager, and tried to update the firmware. The status bar gets to approx. 100% then stops and I get another error message saying the cable has been disconnected... I now have a device which says it is up to date (v1.03) but the program still wont recognise it. Whats going on?

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Firmware Update Issues

Post by simonB » Mon Dec 29, 2014 9:04 am

Please e-mail me:
-serial number of your device
-date and firmware number which works
-date and firmware number you're trying to upgrade to which doesn't work
Simon
--
Sales/Support

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