Stick-DE3 not detected on computer

Sunlite Touch Sensitive Intelligent Control Keypad

Moderators: simonB, nick, florent, Ben

Post Reply
EcoLightLED
Posts: 3
Joined: Wed Oct 10, 2012 3:47 pm

Stick-DE3 not detected on computer

Post by EcoLightLED » Mon Jan 07, 2013 5:36 pm

I have a brand new Stick-DE3 that I am trying to program but can not get it to be recognized by my PC. I have tried re-installing the ESA2 Beta software, have tried the update, and have also tried re-booting when bridging the boot loader. Still I can not get any recognition from my PC. Do you have any other suggestions?

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Stick-DE3 not detected on computer

Post by simonB » Mon Jan 14, 2013 3:21 pm

Have you tried the latest firmware?
Which firmware and software versions are you running?
Is the interface detected from the firmware update tool?
Simon
--
Sales/Support

EcoLightLED
Posts: 3
Joined: Wed Oct 10, 2012 3:47 pm

Re: Stick-DE3 not detected on computer

Post by EcoLightLED » Mon Jan 14, 2013 5:34 pm

Simon, I did that with no luck, I had to re-format the mini SD card and then the stick was finally detected. Any idea when the non-beta version of the newer software will be released?

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Stick-DE3 not detected on computer

Post by simonB » Tue Jan 15, 2013 9:49 am

The non-betas should be released within the next couple of weeks
Simon
--
Sales/Support

Post Reply