Problem Using Stick-GA2

Touch Sensitive Intelligent Control Keypad

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LightTool
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Posts: 7
Joined: Tue Apr 08, 2014 11:38 am

Problem Using Stick-GA2

Post by LightTool » Tue Apr 08, 2014 3:36 pm

Dear Nicolaudie Team,

i have problems using the GA2.
First i connect everything and open the Software. Everything was working.
Then i used the hardwaremanager to look for an actual Firmware. The hardwaremanager found a new firmware and installed it.
After that i have a lot of problems.
The display of the stick is flickering. The Firmware in the moment is the 0.92.
The biggest Problem is that the LED are start flashing when i klick on the DMX Option in the Hardwaremanager. When i klick on "off" everything is ok, when i klick on "DMX out" the Stripe starts flashing, no controll of the single Channels is possible.

Do you have a solving for this problem?

Thanks a lot, best regards,

LightTool

simonB
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Joined: Thu Sep 17, 2009 1:50 pm

Re: Problem Using Stick-GA2

Post by simonB » Wed Apr 09, 2014 1:03 pm

Hi There, I've just reproduced this. We'll get it corrected in a firmware update before the end of the week
Simon
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Sales/Support

LightTool
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Joined: Tue Apr 08, 2014 11:38 am

Re: Problem Using Stick-GA2

Post by LightTool » Thu Apr 10, 2014 7:47 am

Perfect Simon,

thanks a lot. Curious for the new Firmwarefile. :-)

Best regards,

LightTool

LightTool
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Posts: 7
Joined: Tue Apr 08, 2014 11:38 am

Re: Problem Using Stick-GA2

Post by LightTool » Wed Apr 23, 2014 3:17 pm

Hi Simon,
i updated the FW from 0.92/2014-01-13 to 0.92/2014-04-10.
The DMX Problem is solved. The LEDs are not flashing anymore. :-)

But the Display of the GA2 is still flickering. Dosen't matter if i power it over USB or with the powersupply.

Do you have an idea what the problem is?

Device Typ: Stick2B
Device Name: Stick2
Serial: 550346
Code: Stick2+

Thx.

Light-Tool

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