Interface not working after update

[CMBDJ]

I have tried twice to update SS2 to the May 2018 final version and now the September 2018 final version and cannot get the software to see my interface. The Hardware manager will not read the interface, only gives me a XHL-NAP error code.

[nick]

Hello,

For XHL-Nap errors, please start a support ticket ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick
Nicolaudie Technical Support