USB connection doesn't work on 1 july release

[Dojec]

Hi Simon,
This time I have an even bigger issue.

I installed the software on my win7-64 laptop which my controller is connected.
If I start up the ‘tool’ software, I can connect and update to firmware 1.20
However, if I start up the 1 july suite, then I can’t connect to the controller.
I tried to uninstall usb drivers and reinstall, but nothing worked.
I also installed an older suite2 version, and there I had connection, but because the controller is now updated, the older suite soft doesn’t work with it .

Is there any logs I can give to you?
To me it seems that there is something wrong with usb connection with suite2 software.

Can you check this?

[simonB]

Hi, see e-mail

[Dojec]

It's solved with the new beta.
Thanks.

[chris1987]

Hello together;),

i have the same issue with this version; also with the new beta. After the downgrade to the dec 12 version, it is working.

I use the Win7-64.

Has anybody an solution?

Thank You
Chris

[simonB]

Make sure you have the latest firmware included with the latest version
Try adding the interface manually instead of using auto detection
If it's still not working, e-mail me a screenshot of the first page of tools