please Help... Interface crashed after update

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wissemannt
Posts: 1
Joined: Fri Jan 18, 2019 11:02 am

please Help... Interface crashed after update

Post by wissemannt » Fri Jan 18, 2019 11:11 am

Yesterday I installed the latest version of Sunlite Suite 2 on a laptop. I had connected the Suidi 7B First Class Interface and started the software (Sunlite Suite 2).
Sunlite Suite 2 requested an update of the interface.
The update was started with the Hardware Manager and ended with an error message.
The interface is still recognized as Suidi7B.
Error message in Hardware Manager: XHL NAP
The interface is no longer recognized by the Sunlite Suite 2 software.
Is it possible to reset the interface?

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