Cannot open ESA Pro once installed

[informedia]

Hi,
I am having trouble executing the ESA Pro software, it generates an error upon execution. 'SIArc.exe has stopped working.'
Problem signature:
Problem Event Name: APPCRASH
Application Name: SlArc.exe
Application Version: 0.0.0.0
Application Timestamp: 54db4f22
Fault Module Name: SlArc.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 54db4f22
Exception Code: c000001d
Exception Offset: 000a57e9
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 3081
Additional Information 1: 5d64
Additional Information 2: ab8bf920335e44e4a39570a2638dc8cf
Additional Information 3: fc58
Additional Information 4: 457eb51559e086d60e687d9f1417b4e5


I have just downloaded ESA Pro from nicolaudie web site. 1/11/2015
I have Windows Vista Ultimate SP1, running 1.5Gb Ram, with DirectX10 and all up to date updates.
Sunlite2-FC was running fine yesterday controlling the Siudi without any problems and I wanted to try ESA Pro as well. So I installed ESA Pro as well, but could not open the application. I then restored the PC to previous date to a fresh Windows install and ran all updates again and re-installed ESA Pro, but without success.

When I plug in Siudi-7 Blue box (two XLR, Ethernet, MicroSD) to the USB it is recognised and the drivers install ok.

When I double click on the ESA Pro shortcut the error above is shown. When I open EasyView.exe or HardwareManager.exe or SCanLibrary.exe the same thing happens.

Any ideas?

[Ben]

Hi there,

Please can you try and download and install the latest ESA Pro Beta (24th Sep 15) to see if that works for you?
http://www.nicolaudie.com/downloads/fil ... robeta.exe