multiple software / hardware problems

ESA PRO combines the ease of use of the Easy Stand Alone software and new powerful tools required by the latest LED fixtures

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69morpho
Junior Forumor
Posts: 20
Joined: Tue Oct 26, 2010 9:32 pm

multiple software / hardware problems

Post by 69morpho » Tue Mar 05, 2013 10:28 pm

Dear all,

I am encountering multiple problems both hard- and software or a combination of both...

System description:
Controller - SLESA-U7
Firmware - 1.19
Software - ESA Pro Beta
Operating system - WIndows 8

I've tried 3 different SLESA-U7 controllers, all of them seem to encounter similar problems: second universe only works sporadically, loops stop unexpectedly, ESA Pro Beta crashes, etc.

After re-installing ESA Pro Beta, trying to install an older version of ESA Pro on my Win8 machine (didn't load), re-installing the firmware on SLESA-U7 and none of those remedying the situation, I am afraid that my hardware/software combination simply might not work. After testing 3 different SLESA-U7 controllers, all of them encountering the same issues, I am giving up...

Input appreciated. Things are getting slightly desperate here :(

Erwin

PS: Did anyone successfully run an older version of ESA Pro on Win8?

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: multiple software / hardware problems

Post by simonB » Fri Mar 15, 2013 9:07 am

Which version of ESA Pro are you using?

Please can you provide more information on these problems to help us find the issue:
-second universe only works sporadically
-loops stop unexpectedly
-ESA Pro Beta crashes
Simon
--
Sales/Support

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