Stick KE1 Not Connecting to Computer

Sunlite Touch Sensitive Intelligent Control Keypad

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DanielOertling
Posts: 3
Joined: Thu Mar 26, 2015 5:59 pm

Stick KE1 Not Connecting to Computer

Post by DanielOertling » Thu Mar 26, 2015 6:06 pm

I am in need of some guidance. When ever I start the ESA PRO or ESA Stand Alone programs it never shows me that the KE1 unit is connected to the computer via USB which it is. Am I doing something wrong of is there a step that I am missing?

I would also like some tips and pointers to programming the unit. I am very new to the software. I have a building with 28 Martin Exterior 410 fixtures. Any tips would help. Thanks

Ben
Super Forumor
Posts: 153
Joined: Wed Mar 25, 2015 2:55 pm

Re: Stick KE1 Not Connecting to Computer

Post by Ben » Tue Apr 07, 2015 2:15 pm

Hi Daniel,

Firstly please can I check that you have the latest versions of ESA Pro & Easy Stand Alone installed? If you open the programs and click the '?' in the top right it will a display date, this is the version. Please compare this date with the versions on the website (Link below) to make sure you are using most up-to-date version.

http://www.nicolaudie.com/en/download.htm

I have also added links to the software manuals and video tutorials which should help with using the software.

http://www.nicolaudie.com/nicolaudietv/
http://manuals.nicolaudie.com/en/online ... Sb9Aj6.htm

Please let me know if you are still having problems.

Cheers, Ben
Benno
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Product Support

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