Stick KE1 Not Connecting to Computer

Sunlite Touch Sensitive Intelligent Control Keypad

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Posts: 3
Joined: Thu Mar 26, 2015 5:59 pm

Stick KE1 Not Connecting to Computer

Post by DanielOertling » Thu Mar 26, 2015 6:06 pm

I am in need of some guidance. When ever I start the ESA PRO or ESA Stand Alone programs it never shows me that the KE1 unit is connected to the computer via USB which it is. Am I doing something wrong of is there a step that I am missing?

I would also like some tips and pointers to programming the unit. I am very new to the software. I have a building with 28 Martin Exterior 410 fixtures. Any tips would help. Thanks

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Re: Stick KE1 Not Connecting to Computer

Post by Ben » Tue Apr 07, 2015 2:15 pm

Hi Daniel,

Firstly please can I check that you have the latest versions of ESA Pro & Easy Stand Alone installed? If you open the programs and click the '?' in the top right it will a display date, this is the version. Please compare this date with the versions on the website (Link below) to make sure you are using most up-to-date version.

I have also added links to the software manuals and video tutorials which should help with using the software. ... Sb9Aj6.htm

Please let me know if you are still having problems.

Cheers, Ben
Product Support

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