No Interface found when open suite 2 Program

Sunlite Touch Sensitive Intelligent Control Keypad

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lavidio
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Posts: 5
Joined: Wed Apr 30, 2014 10:55 am
Location: Malaysia

No Interface found when open suite 2 Program

Post by lavidio » Thu Nov 27, 2014 1:15 pm

Hi, i have purchase a new STICK-KE1 few day ago , when i connect to my PC and Open Suite 2 program there a message show "No Interface Detected" but when i open Hardware Manager it can be detected and can access all the Hardware Manager functionality. I have other STICK installed in my project here with me just this one occur problem.

My Suite 2 version is Apr 7 2014
Here are the device information
Device Type : STICK1B
Device Name : Stick_KE1
Serial : 25130
Product Code : STICK1 (0x00010001)
Device Firmware Version 1.19
Device Firmware Compilation Date : 2014-02-03 08.53.33

I'm appreciate you can help me here Thanks you

lavidio
New Forumor
Posts: 5
Joined: Wed Apr 30, 2014 10:55 am
Location: Malaysia

Re: No Interface found when open suite 2 Program

Post by lavidio » Fri Nov 28, 2014 4:11 am

Problem Solve Update latest Suite 2 Program and now is Ok

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