Touchscreen freezes

Sunlite Touch Sensitive Intelligent Control Keypad

Moderators: simonB, nick, florent, dylan, Ben

Post Reply
Bjkemps
Posts: 2
Joined: Sat Oct 30, 2010 1:53 pm

Touchscreen freezes

Post by Bjkemps » Tue Mar 19, 2013 10:00 pm

Hi

My STICK is still working via the remote control and via USB but no longer via the touchscreen.
Show reloaded, but still no use.

Any idea?

Thanks
B

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Touchscreen freezes

Post by simonB » Wed Mar 20, 2013 7:40 am

Check that there is not a lot of pressure behind the STICK and check that it is mounted flat
Update to the latest firmware as there may have been some optimizations
Reset the power

If it's still not behaving we will need to take a look at it, send me an e-mail and I'll give you some instructions to set up a return
Simon
--
Sales/Support

Post Reply