Not a good start....
Posted: Wed Jun 15, 2011 10:36 pm
Today (15th June) I was very pleased to receive my new STICK-KU1.
I downloaded and installed the latest (beta) ESA Pro. Opened Tools and updated the firmware.
Next, in ESA Pro, I wrote a very simple show. When I attempted to save the show to my (brand new) Sony Vaio notebook, ESA Pro locked up. My only option was to do a forced restart of my Vaio. Following the restart, ESA Pro doesn't recognise the STICK and will only open in demo mode. Windows Device manager shows the STICK as having the drivers installed and working correctly. Tools shows firmware v1.18 and both Serial Number and Product code of 0. On the Stick itself,i have the following lights illuminated - A (blue), Dimmer (blue) and the centre green on the 0-9 strip. All of the "touch switches" on the STICK are non-functional.
I have reinstalled the software and reflashed the firmware, but still nothing.
To make matters worse, I need this working for Saturday evening...... HELP!!!!!!!!
Andy Hebberd
I downloaded and installed the latest (beta) ESA Pro. Opened Tools and updated the firmware.
Next, in ESA Pro, I wrote a very simple show. When I attempted to save the show to my (brand new) Sony Vaio notebook, ESA Pro locked up. My only option was to do a forced restart of my Vaio. Following the restart, ESA Pro doesn't recognise the STICK and will only open in demo mode. Windows Device manager shows the STICK as having the drivers installed and working correctly. Tools shows firmware v1.18 and both Serial Number and Product code of 0. On the Stick itself,i have the following lights illuminated - A (blue), Dimmer (blue) and the centre green on the 0-9 strip. All of the "touch switches" on the STICK are non-functional.
I have reinstalled the software and reflashed the firmware, but still nothing.
To make matters worse, I need this working for Saturday evening...... HELP!!!!!!!!
Andy Hebberd