audio and ir triggering go wrong

User based support for the Sunlite Touch Sensitive Intelligent Control Keypad

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robymilani
Junior Forumor
Posts: 27
Joined: Wed Mar 07, 2007 5:41 pm
Location: Milan

audio and ir triggering go wrong

Post by robymilani »

hi guys.. these are the problems:

with audio triggering: for 2 or 3 claps it goes well and after it goes random, and not with the music, during the silence the colors of the scene change themself


with infrared: i can assing only one button... (i tell you that i try with my own ir remote controller, but i think it's not a problem)

in both cases i makes everything as expalin on the tutorial...

I forgot to tell you that i work on windows xp sp3 + i work on stick >3900
simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: audio and ir triggering go wrong

Post by simonB »

Download the latest ESAPro software from the website.
Update to the latest firmware by opening tools.exe.

Let me know if you are still having the same issues and I'll make some tests.
Simon
--
Sales/Support
robymilani
Junior Forumor
Posts: 27
Joined: Wed Mar 07, 2007 5:41 pm
Location: Milan

Re: audio and ir triggering go wrong

Post by robymilani »

hi simon and guys i had saw my customer today.. i have update the stick with last beta version: 4 of may..
and it seems to be solved every problem.. except 1
if i use only one page and make a simple color change between r-g-b.. it goes very well with sound.. but if i use more than 1 page.. stick doesn't work..
scene is freezing..
i can see that stick goes on audio mode because i can see the small yellow led near the memory card flashing slowly and take rithem.
but the scene doesn't change... it seems that the stick doesn't read the ltp between scenes when audio is activated..
now i try to upload somewhere my simple program so anybody can try and test it.. please let me know if i was clean on explain problem..
thanks a lot to all
robymilani
Junior Forumor
Posts: 27
Joined: Wed Mar 07, 2007 5:41 pm
Location: Milan

Re: audio and ir triggering go wrong

Post by robymilani »

hi guys this is the link for download the program...

http://www.megaupload.com/?d=WINL2IWB

please let me know!!
simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: audio and ir triggering go wrong

Post by simonB »

Hi Roby

Sorry for the late reply on this one. I have tested this and I also get the same problem. Our STICK firmware developer is going to have a look at this and get it fixed in a firmware update soon.
Simon
--
Sales/Support
robymilani
Junior Forumor
Posts: 27
Joined: Wed Mar 07, 2007 5:41 pm
Location: Milan

Re: audio and ir triggering go wrong

Post by robymilani »

hi Simon..
thank for the interest on my problem..
please let me know when the bug is solved.. can you post the beta tools when is ready so i can give to customer the solution of problem..
thanks for now.. bye..
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