Date/Time issue

Sunlite Touch Sensitive Intelligent Control Keypad

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LightandSound
Posts: 1
Joined: Mon Feb 28, 2011 11:22 pm

Date/Time issue

Post by LightandSound » Mon Feb 28, 2011 11:40 pm

I am using a Stick with the latest firmware version (1.17) and ser# . When I use tools and click on the date/time tab there is a message at the bottom of the page advising the date/time is not good. The hardware date/time is greyed out and will not allow me to change it. The only way to change it is thru the custom date/time window. If I power down the stick and reboot, the hardware date/time reverts back to its original setting which is wrong. Is there a way to get the Stick to keep the correct date and time.

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Date/Time issue

Post by simonB » Tue Mar 01, 2011 10:09 am

The hardware date/time is greyed out and will not allow me to change it.
This displays the time currently stored inside the STICK. To change it, you go down to Custom Date / Time, select a date and time and then click apply. You will then see the hardware date/time change.
If I power down the stick and reboot, the hardware date/time reverts back to its original setting which is wrong.
This should not happen. Are you sure you are hitting "Apply"?
There could be a problem with the battery inside your STICK. The product code of the battery is LIR2032 . The quickest and cheapest fix would be to replace this yourself. If it still doesn't work I will arrange and RMA.

p.s. its not good to submit serial numbers online
Simon
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Sales/Support

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