Software does not see STICK
Posted: Fri Jan 22, 2010 9:47 pm
I just bought a new STICK to install on a project and I am having a strange problem after installing the drivers and software twice.
When I open the sunlite suite it goes directly into demo mode because it does not see a dmx device. However, the computer recognizes the device perfectly. I even used tools.exe to update the firmware on the STICK to 1.13.
Any ideas? I am using Vista and the newest version of the software available for download. I also have tried running as administrator and two different usb cables and ports.
Thanks,
/adam
Axiom Entertainment Environments
When I open the sunlite suite it goes directly into demo mode because it does not see a dmx device. However, the computer recognizes the device perfectly. I even used tools.exe to update the firmware on the STICK to 1.13.
Any ideas? I am using Vista and the newest version of the software available for download. I also have tried running as administrator and two different usb cables and ports.
Thanks,
/adam
Axiom Entertainment Environments