Software does not see STICK

Sunlite Touch Sensitive Intelligent Control Keypad

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Joined: Fri Jan 22, 2010 9:39 pm

Software does not see STICK

Post by AxiomAV » Fri Jan 22, 2010 9:47 pm

I just bought a new STICK to install on a project and I am having a strange problem after installing the drivers and software twice.

When I open the sunlite suite it goes directly into demo mode because it does not see a dmx device. However, the computer recognizes the device perfectly. I even used tools.exe to update the firmware on the STICK to 1.13.

Any ideas? I am using Vista and the newest version of the software available for download. I also have tried running as administrator and two different usb cables and ports.


Axiom Entertainment Environments

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Re: Software does not see STICK

Post by simonB » Tue Jan 26, 2010 7:02 pm

You cannot use Sunlite Suite with the STICK. It is part of the Easy Stand Alone product range. The STICK is designed to be used with Easy Stand Alone Pro.

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