Router freezes KU1

Sunlite Touch Sensitive Intelligent Control Keypad

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fercava
Posts: 2
Joined: Sun Apr 01, 2012 5:08 am

Router freezes KU1

Post by fercava » Sat Nov 10, 2018 2:53 am

Hello:
My system is a STICK KU1 soft ver 1.19 with Ethernet add-on board connected to a WiFi router and an iPad.
It have been working fine for several years.

Since a couple of days the touch panel buttons had frozen and also the iPad lost the connection to the KU1.
I found that when you disconnect the Ethernet cable the STICK became working fine from the touch panel ( of course I lost WiFi connection)
I tried with another router and have the same problem.
Do you have any idea? Could be the add-on faulty board?
Could be a fail in the removable ICs?
Thanks

nick
Maxi Forumor
Posts: 231
Joined: Fri Feb 12, 2016 2:37 pm

Re: Router freezes KU1

Post by nick » Wed Nov 21, 2018 12:35 pm

Hi,

The first thing I would check is the power supply. For the Stick-KU1 to function properly it needs 9 volts or the touch panel will not respond and could malfunction. The Power Adapters will lose voltage over time.

It could be that connecting the ethernet requires a little extra power than is available from the PSU.

Kind Regards,

Nick.
Nicolaudie Tech Support

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