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SELSA1 IP NOT RECOGNIZED
Posted: Wed Sep 29, 2010 7:42 pm
by karmakard
MY SELSA1 IP SL. NO. D3609237 IS NOT BEING RECOGNIZED BY EASY STAND ALONE ANYMORE.
THE IP ADDRESS OF THE SELSA1 IP IS 192.168.1.20. THE PING WORKS FINE, BUT IT IS NO MORE RECOGNIZED BY THE ESA VERSION MAY14, 2007.
COULD I GET SOME HELP URGENTLY.
REGARDS
Re: SELSA1 IP NOT RECOGNIZED
Posted: Thu Sep 30, 2010 8:20 am
by simonB
Update ESA
Re: SELSA1 IP NOT RECOGNIZED
Posted: Thu Sep 30, 2010 3:23 pm
by karmakard
Updated to the latest version of EasyStandAlone (30 APR 2010) from the Download section, ....
Nothing happened, still no luck of detection...
btw, I have been using this same version till 5 days back, & it was detecting perfect.
No updates have been done to the windows or the SELSA or the ESA... & its not getting detected, tried in many comps...
ping's perfect in every comp.
regards,
Re: SELSA1 IP NOT RECOGNIZED
Posted: Fri Oct 01, 2010 9:54 am
by simonB
Sounds strange that it should suddenly stop working.
-Try disabling all other devices, eg wireless card
-Try assigning your computer a static IP, make sure it is on the same subnet and the first 3 parts of the IP address are the same
-Try a different cable
-Try resetting the unit, hold button 3 and whilst powering up to set the unit as an art-net decoder, then repeat the step again to convert back to DMX interface and hard reset
-check out the IP not detected tutorial
http://www.nicolaudie.com/nicolaudietv go to tutorials0->esa>interactive troubleshooter
If none of the above work and the box is still not being detected by the software but the ping is fine, then the only solution I can see is to send the unit back to us so we can test it