Search found 153 matches

by Ben
Thu Nov 12, 2015 2:50 pm
Forum: Sunlite Suite 2
Topic: Where to send Crash Report?
Replies: 2
Views: 5875

Re: Where to send Crash Report?

Hi Sylvain,

If you want to direct mail me I can forward them on to the developers for you.

Thanks for your help

Kind regards
by Ben
Thu Oct 29, 2015 12:12 pm
Forum: Sunlite Suite 2
Topic: midi button activation
Replies: 3
Views: 6912

Re: midi button activation

Hi Steen, To help try and find the problem I need to understand what messages your controller is sending. If you could open: Software preferences : MIDI setup / click the Midi setup tab then click 'Show MIDI data'. Then press ONLY 1st button, 2nd button & 1st button again and take a screen shoot...
by Ben
Wed Oct 28, 2015 10:31 am
Forum: STICK-DE3
Topic: Startup Squence on Stick DE3
Replies: 1
Views: 6515

Re: Startup Squence on Stick DE3

I am running a Stick DE3 with various stored scenes that can be called up. What I would like to do is have a start up scene that always runs when the DE3 is turned on (not on power up). Unfortunately the device will always recall the last scene playing when started up from standby mode. You may kno...
by Ben
Wed Oct 28, 2015 9:56 am
Forum: STICK-KU1/KE1
Topic: MicroSD card questions for Stick KE-1
Replies: 6
Views: 10345

Re: MicroSD card questions for Stick KE-1

I picked up a small universal power supply but it's a wall-wart version so I wouldn't be able to substitute it at the job site. Just to understand clearly, when you power the STICK with the new power supply do you still have the problem with the scene buttons still blink sequentially? I've set the ...
by Ben
Tue Oct 27, 2015 4:04 pm
Forum: STICK-KU1/KE1
Topic: Hardware Manager Manuals?
Replies: 1
Views: 6175

Re: Hardware Manager Manuals?

Thanks for the info regarding the HM user manual, I have passed the info onto the developers who will fix the link. In the meantime here is a direct link to the HM online manual. http://manuals.lightingsoft.com/en/26-419-SUNLITE-gY7.htm To set your time/location use the RealTime clock synchronise to...
by Ben
Tue Oct 27, 2015 11:52 am
Forum: STICK-KU1/KE1
Topic: MicroSD card questions for Stick KE-1
Replies: 6
Views: 10345

Re: MicroSD card questions for Stick KE-1

It does sound like a power supply problem and that the device can't boot up properly. If you can try and find a alternative 5-10V DC 300mA power supply and test it with your device this would help.
by Ben
Mon Oct 26, 2015 3:56 pm
Forum: STICK-KU1/KE1
Topic: MicroSD card questions for Stick KE-1
Replies: 6
Views: 10345

Re: MicroSD card questions for Stick KE-1

All the cards should be compatible, we have tested upto 64GB which would be much bigger than you would actually need. But if I disconnect the mini-USB cable and try to run standalone, all the LEDs on the stick blink, then the scene buttons blink sequentially. Before you purchase a new SD card can I ...
by Ben
Mon Oct 26, 2015 3:38 pm
Forum: ESA Pro
Topic: Any chance on Mac ?
Replies: 1
Views: 6808

Re: Any chance on Mac ?

Hi Yomeno,

Unfortunately we have no plans at the moment to release ESA Pro for the mac. You could however use a program like VM Ware Fusion to run a windows environment on your Mac.

I use this set-up and it works very nicely with ESA Pro.

Hope that helps.
by Ben
Fri Oct 23, 2015 3:01 pm
Forum: Sunlite Suite 2
Topic: URGENT: Sunlite Suite 2 PASSWORD??
Replies: 5
Views: 9431

Re: URGENT: Sunlite Suite 2 PASSWORD??

Hi David,

Please read the Access Privileges part of the user manual which should help.

http://manuals.nicolaudie.com/en/343-39 ... Sb9Aj6.htm
by Ben
Thu Oct 22, 2015 10:27 am
Forum: Easy Show
Topic: Crash when open old .ses file in latest versions of EasyShow
Replies: 3
Views: 8749

Re: Crash when open old .ses file in latest versions of Easy

Hi there,

I have tested your Easy Show file and it opens okay for me (Although I had to skip the .wav files as obviously don't have them on my pc). Please can I ask you to try with the latest beta to see if that helps?

http://www.nicolaudie.com/downloads/fil ... e2beta.exe
by Ben
Thu Oct 22, 2015 10:00 am
Forum: ESA Pro
Topic: Out of Memory
Replies: 3
Views: 8419

Re: Out of Memory

Hi there, An 11 hour gradient is going to use a lot of memory as it's creating a huge amount of steps to produce the effect. After testing I found it worked okay for me with no memory errors but this maybe because I have a computer with lots of processing power and ram. My advice would be to create ...
by Ben
Thu Oct 22, 2015 8:16 am
Forum: Sunlite Suite 2
Topic: Pan/tilt on switch button
Replies: 1
Views: 4929

Re: Pan/tilt on switch button

Hi there,

Unfortunately it's not possible to invert only in a button as it's setting. You can however invert the pan/tilt easily by right clicking a fixture in the scene editor fixture window and selecting 'Invert X or Invert Y'.
by Ben
Wed Oct 14, 2015 12:33 pm
Forum: STICK-KU1/KE1
Topic: Tools access
Replies: 1
Views: 6214

Re: Tools access

Hi there, The HardwareManger is where you set-up the Location and Timezone along with the Sunrise Sunset Calculator, this is needed if you want to use the Sunset/Sunrise triggers on the device. Did you still have ESA Pro opened and connected to your device when you tried to connect to the HardwareMa...
by Ben
Wed Oct 14, 2015 12:00 pm
Forum: Sunlite Suite 2
Topic: Sunlite suite 2 for Apple Macbook
Replies: 1
Views: 4760

Re: Sunlite suite 2 for Apple Macbook

Hi Van, Unfortunately Sunlite Suite 2 is only currently available for Windows. A Mac version is something we would like for the future but is not currently available. You can however install and run a Windows environment on your Mac using software like VM Ware Fusion or something similar. Hope that ...
by Ben
Wed Oct 14, 2015 11:23 am
Forum: ESA Pro
Topic: creating simple 1-channel color fixture in Library Editor
Replies: 1
Views: 6688

Re: creating simple 1-channel color fixture in Library Edito

Hi Erwin,

Unfortunately this is not possible in ESA Pro.

You can however assign a colour to a single channel fixture in the 3D visualiser which may help.