Search found 153 matches

by Ben
Wed Jul 29, 2015 11:15 am
Forum: Sunlite Suite 2
Topic: Easy Remote Crash on iOS Devices
Replies: 0
Views: 6182

Re: Easy Remote Crash on iOS Devices

Hi Adam, We know of a bug which we are working to fix that means that if you have a ampersand (&) in any of the filenames/scene names/buttons etc in Sunlite Suite 2 it cause Easy Remote to crash. Can you check to see if this is the case for you? We are working on a solution which should be fixed...
by Ben
Wed Jul 29, 2015 9:38 am
Forum: SIUDI 7A/7B
Topic: SLEA-UE7 DMX traffic just stops after 24 hours idle
Replies: 20
Views: 23910

Re: SLEA-UE7 DMX traffic just stops after 24 hours idle

Hi Pete, At this point I thought I would just download the controller with new firmware but I found out that this only works with the USB connection. The firmware can only be updated over USB not ethernet The next issue was when I went to update the firmware, both the loaded and new version of softw...
by Ben
Tue Jul 28, 2015 10:29 am
Forum: SIUDI 7A/7B
Topic: SLEA-UE7 DMX traffic just stops after 24 hours idle
Replies: 20
Views: 23910

Re: SLEA-UE7 DMX traffic just stops after 24 hours idle

Hi Pete, Can I first check that the device is updated to the latest firmware (Direct link to latest Hardware Manager below)? http://www.dmxsoft.com/global/ftp/HardwareManager.exe Also if you are using ESA Pro please could you try with the latest Beta version which I have included a link to below. ht...
by Ben
Mon Jul 27, 2015 2:35 pm
Forum: Sunlite Suite 2
Topic: Reset automatically dimmer, size, speed and phase functions
Replies: 5
Views: 7824

Re: Reset automatically dimmer, size, speed and phase functi

I need that the scene/switch will reset when triggered from a click in the screen button (from mouse or touch screen), not only using the controller. Can you think of any way for this? Unfortunately I don't think this is possible within the software at the moment. I have passed it on the the develo...
by Ben
Mon Jul 27, 2015 1:18 pm
Forum: Sunlite Suite 2
Topic: Locking pc stops the show
Replies: 1
Views: 4865

Re: Locking pc stops the show

Hi Dojec, That's strange we have tested it on all the work PC's here in the office and can't replicate the problem, when we lock the screen the scenes still play continuously like before. Please could you check you are using the latest version of the software and firmware on your device. What device...
by Ben
Mon Jul 27, 2015 1:02 pm
Forum: Sunlite Suite 2
Topic: Light on audio input flashes nervously
Replies: 1
Views: 5037

Re: Light on audio input flashes nervously

Hi there, To help further can you give me some more info, do you want the scenes to react to the BPM or Pulse? Also are you trying this in Easy Step or Easy Time? In the window where you can setup the range (Lo-Mid_Hi) and gain, I tried to play with the attack and release delay times, but I don't se...
by Ben
Tue Jul 21, 2015 4:11 pm
Forum: Sunlite Suite 2
Topic: Reset automatically dimmer, size, speed and phase functions
Replies: 5
Views: 7824

Re: Reset automatically dimmer, size, speed and phase functi

Gaël is right, this can be achieved by doing the following steps. I have included a simple show file with one fixture and a mapped Behringer BCF2000 with the correct settings for an example. In the example we mapped the top 8 buttons and first four faders for dimmer/speed/size/phasing. 1. Map the Co...
by Ben
Mon Jul 20, 2015 10:12 am
Forum: STICK-DE3
Topic: Issues with memory cards on STICK-DE3
Replies: 4
Views: 9748

Re: Issues with memory cards on STICK-DE3

Hi LampTramp,

Apologies for late reply, I believe my colleague Simon has already helped you with your STICK DE3.

Let us know if you need anything further.

Kind regards
by Ben
Thu Jul 16, 2015 3:18 pm
Forum: SIUDI 7A/7B
Topic: Easy remote connecting issue
Replies: 1
Views: 6001

Re: Easy remote connecting issue

Hi Mihran,

Do you want to email me over your showfile I can run some tests with the Easy Remote for you?

Kind regards
by Ben
Tue Jul 07, 2015 3:42 pm
Forum: Easy Stand Alone 2
Topic: EasyView2 Not Working
Replies: 1
Views: 6895

Re: EasyView2 Not Working

Hi Nick,

Try the latest Beta of ESA2 which we put up last week, it includes several bug fixes and improvements plus a new beta version of Easy View and Scan Library.

Give that a go and see if it works better for you.

http://www.nicolaudie.com/downloads/files/ESA2_beta.dmg
by Ben
Wed Jul 01, 2015 12:15 pm
Forum: Easy Stand Alone 2
Topic: Problem controling Scenes from Tablet
Replies: 4
Views: 9869

Re: Problem controling Scenes from Tablet

Hi again Pete, On the top line of the Easy Remote button I am selecting "Select Scene On". When I select the 2nd line it only shows A0-A50, B1-B50, C1-C50 . . . up to E50. This sounds like these selections are for the EasyPro software and not the ESA2 which I am using. What should I see fo...
by Ben
Wed Jul 01, 2015 11:11 am
Forum: Easy Stand Alone 2
Topic: ESA Scene builder crashing when adding an effect.
Replies: 3
Views: 8602

Re: ESA Scene builder crashing when adding an effect.

Hi again,

Sorry to hear you're still having problems, if you email [email protected] they will be able to offer you support for your device.

Kind regards
by Ben
Wed Jul 01, 2015 10:57 am
Forum: STICK-DE3
Topic: Stick DE3's not recognized by ESA PRO
Replies: 3
Views: 8879

Re: Stick DE3's not recognized by ESA PRO

Hi there,

Sorry to hear you're having problems.

First can I check that that you have updated your Stick's firmware using the latest Hardware Manager found in the latest ESA Pro Beta dated 2nd June 2015?

http://www.nicolaudie.com/downloads/fil ... robeta.exe
by Ben
Tue Jun 30, 2015 12:36 pm
Forum: Sunlite Suite 2
Topic: Scenes suggestion
Replies: 1
Views: 5445

Re: Scenes suggestion

Hi Wollsen, could it be made possible so that you can change all preprogrammed movement to scenes, with out you have do manual on each button, like you could do in sunlite suite 1. Unfortunately this is not possible in Sunlight Suite 2 Sometimes when I change the movement from switch to scene it dis...
by Ben
Mon Jun 29, 2015 3:56 pm
Forum: Sunlite Suite 2
Topic: Windows 10 support
Replies: 5
Views: 8743

Re: Windows 10 support

Hi Chris,

We're not working on it right now but will let you know nearer the time of release.

Sorry don't have any more information to give you at the moment.

Kind regards