Nicolaudie Architectural Forum

Hello, I recommend starting a support ticket for this one. https://store.sunlitepro.com/support Please include as much information as possible such as the exact model of Akia Midi controller, the software version you are using (version date) and a copy of your show file (.shw). Kind Regards, Nick.

Hello,

We have since released a newer version of the Stick4A (CU4) firmware 0.96 (2018-08-20) which solves this problem.

Kind Regards,

Nick.

Hi Stan, Which hardware interface are you using? For example, a SLESA-U8? > Software ignores trigger time and just run's. Are you outputting DMX in live mode (i.e. interface connected to software) and trying to get ESA2 to trigger a scene? The time triggers are only used when the interface is runnin...

Hi, > It is possible to connect several devices in Master-slave mode to increase the number of universes? This is possible with the SLESA-UE7. See page 2 of the SIUDI-7B datasheet: https://storage.googleapis.com/nicolaudie-eu-litterature/Release/siudi_7b_datasheet_en.pdf And the section called 'Sync...

Hello,

I am sorry I did not see this post earlier. For quick support, it's better to post a ticket here ... https://store.nicolaudie.com/support

Are you still experiencing problems?

Kind Regards,

Nick.

Hello, The SLESA-UE7, Stick-KE1 / KE2 and Stick-DE3 all contain microSD cards. Using ESA Pro, it's possible to write a new show to a folder on your PC, copy the contents to a microSD and post it. It's important to make sure that the microSD meets the specifications that the controllers can read. Che...

Hi Pavlov, It's not possible to output more than 2 DMX universes (1024 channels) from a STICK controller running in Standalone mode. While it's possible to sychronise more than 1 STICK controller over a network, this does not give you more universes. This function synchronises the areas so that each...

Hello,

My apologies for the delay.

Please start a support ticket using the 'Support Center' button at the page below ...
https://store.sunlitepro.com/

Kind Regards,

Nick.

Hello,

Please start a support ticket using the Support Center link ...
https://store.sunlitepro.com/signin

Kind Regards,

Nick.

Hello, Thank you for your post. > 1. Is this forum active? No response, and only old posts - no recent topics? Yes this forum is still active and monitored by Nicolaudie staff. However, the forum does take lower priority than support tickets as it is designed to be user-to-user support. For assistan...

Hi Mike,

Yes you can purchase Sunlite Suite 2 Full Mode, which includes Easy Show, for $49 + local taxes from https://store.dmxsoft.com/.

Kind Regards,

Nick.

Hello, I am sorry you have experienced these problems. The XHL-Nap problem, since updating to 1.21, is most likely the cause of the problems you describe. This problem happens with a small number of interfaces and can be solved by starting a support ticket here. https://store.nicolaudie.com/signin P...

Hi Mike, Is this is Sunlite-BC or a Suite2-BC? You can check in HardwareManager. If Sunlite-BC, you can upgrade at https://store.dmxsoft.com/. The software upgrade cost, at the time of writing, is $49 + local taxes. If Suite2-BC, it's not possible to upgrade this via software as it is not SUT compat...

Hello,

For XHL-nap issues please start a support ticket at the link below and one of our support staff will get back to you ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick.

Hi there, > I would like to know if the port behind the Stick-GU2 may be connected to a sunrise detector to trigger a scene ? You can map a scene to be triggered by the port on the Stick-GU2. That scene could be programmed to play for x amount of time and then stop. How long do yo need it to play fo...