Search found 153 matches

by Ben
Thu Sep 24, 2015 12:23 pm
Forum: Sunlite Suite 2
Topic: Led Par does not blackout on Master-INIT
Replies: 1
Views: 4955

Re: Led Par does not blackout on Master-INIT

Hi Léo,

I think I have answered your question via email so let me know if you have any more questions.
by Ben
Thu Sep 24, 2015 12:17 pm
Forum: ESA Pro
Topic: Error: Encountered and improper argument.
Replies: 1
Views: 6417

Re: Error: Encountered and improper argument.

Hi Charlie,

Please can you email me over your edited fixture profile so that I can investigate further for you?
by Ben
Wed Sep 23, 2015 2:18 pm
Forum: Sunlite Suite 2
Topic: Crash Easy Remote on iOS 9 devices... again
Replies: 1
Views: 4821

Re: Crash Easy Remote on iOS 9 devices... again

Apologies we have found that some customers are having issues with Easy Remote & Sunlite after upgrading to the latest iOS. Our developers are working on this now and trying to find a fix asap.

We will let you know as soon as we have fixed the problem and have an update.
by Ben
Mon Sep 21, 2015 3:37 pm
Forum: Sunlite Suite 2
Topic: Midicon LED's
Replies: 1
Views: 4625

Re: Midicon LED's

Hi Tom, If the message to switch on the LED is the same as when the button on the Midicon is pressed then it will work. However if the Midicon is listening out for a different message to turn ion the LED then it won't work as Sunlite will always feed back the same midi message that it's program to r...
by Ben
Mon Sep 21, 2015 3:06 pm
Forum: Sunlite Suite 2
Topic: Windows Surface 3
Replies: 2
Views: 5599

Re: Windows Surface 3

Hi Scheno,

I answered this directly via email, do let me know if you need any further help.
by Ben
Fri Sep 18, 2015 10:28 am
Forum: Easy Stand Alone 2
Topic: ESA2 Sep Official
Replies: 0
Views: 24107

ESA2 Sep Official

The latest ESA2 is now available on our downloads page here: http://www.nicolaudie.com/en/download.htm

Changelog:

Features
-support for the latest devices

Bug Corrections
-various other minor bug corrections
by Ben
Tue Sep 15, 2015 12:14 pm
Forum: Sunlite Suite 2
Topic: DMX-IN function not working when SIUDI7B connected over Eth
Replies: 3
Views: 7198

Re: DMX-IN function not working when SIUDI7B connected over

It's fixed and working now, please download the latest version of the Hardware Manager. Cheers

http://www.dmxsoft.com/global/ftp/HardwareManager.exe
by Ben
Tue Sep 15, 2015 12:13 pm
Forum: SIUDI 7A/7B
Topic: DMX-IN function not working when SIUDI7B connected over Eth
Replies: 5
Views: 10512

Re: DMX-IN function not working when SIUDI7B connected over

It's fixed and working now, please download the latest version of the Hardware Manager. Cheers

http://www.dmxsoft.com/global/ftp/HardwareManager.exe
by Ben
Thu Sep 10, 2015 2:08 pm
Forum: SIUDI 7A/7B
Topic: LED Strips freezing up. Please help
Replies: 6
Views: 10567

Re: LED Strips freezing up. Please help

Hi Dave,

Have you tried testing your device with the Hardware Manager? Connect the device and test to see if the DMX out is working okay with your light here.
by Ben
Thu Sep 10, 2015 12:09 pm
Forum: SIUDI 7A/7B
Topic: Ethernet Trigger via UDP or TCP?
Replies: 14
Views: 76939

Re: Ethernet Trigger via UDP or TCP?

Hi there,

Yes it's possible, here is a link to the data sheet with all the information.

http://www.nicolaudie.com/downloads/fil ... otocol.pdf

Hope that helps.
by Ben
Thu Sep 10, 2015 11:49 am
Forum: Sunlite Suite 2
Topic: Training of Sunlite Suite 2
Replies: 1
Views: 4873

Re: Training of Sunlite Suite 2

Hi Pravin,

What country do you reside in?

Kind regards
by Ben
Fri Sep 04, 2015 10:34 am
Forum: Easy Stand Alone 2
Topic: 3d visualizer not working in ESA2
Replies: 1
Views: 6629

Re: 3d visualizer not working in ESA2

Hi Joe, The 3D Visualiser should work in ESA2, are you using the Windows or Mac version? Maybe try and uninstall and re-install and see if that helps? Also just double check that the 3D visualiser definitely closes and is not just hidden behind ESA2 as there is a 'always on top' button setting in 3D...
by Ben
Fri Sep 04, 2015 9:45 am
Forum: STICK-DE3
Topic: Customization?
Replies: 1
Views: 6387

Re: Customization?

Hi olaf,

Unfortunately we don't offer the user design centre for the DE3 as it's uses a sticker for the colour wheel and logo rather than a printed design like the KE1.
by Ben
Thu Sep 03, 2015 2:37 pm
Forum: ESA Pro
Topic: extending Timeline
Replies: 1
Views: 6918

Re: extending Timeline

Hi Thomas,

You are not limited to 60 secs, if you click the 'Size' button (clock symbol with red arrows) you can set the timeline of the scene to whatever you want.

Image attached for reference.

Hope that helps.
by Ben
Wed Sep 02, 2015 12:23 pm
Forum: Sunlite Suite 2
Topic: Mysterious yellow triangle with exclamation mark on switch
Replies: 2
Views: 5965

Re: Mysterious yellow triangle with exclamation mark on swit

Hi there, The yellow warning symbol means you have embedded a selection inside the button. A selection can be temporarily saved within a button, so that every time a particular button is selected, it is only applied to a certain selection of fixtures, regardless of what is selected within the group’...