Search found 9 matches

by kurt
Tue Mar 03, 2020 4:51 pm
Forum: STICK-DE3
Topic: Has the Support Center link changed?
Replies: 0
Views: 450

Has the Support Center link changed?

I can't access the Support Center link:
https://store.nicolaudie.com/support

I get an ERR_CONNECTION_TIMED_OUT message.
by kurt
Tue Mar 03, 2020 4:28 pm
Forum: STICK-DE3
Topic: DE3 - ESA PRO clock syncing issue
Replies: 2
Views: 321

Re: DE3 - ESA PRO clock syncing issue

Have you gotten a resolution on this issue?
I'm having a similar problem. See the link below to my forum post:

viewtopic.php?f=41&t=44788
by kurt
Mon Mar 02, 2020 2:41 pm
Forum: STICK-DE3
Topic: Time Zone Settings on Stick DE3 Wrong
Replies: 1
Views: 229

Re: Time Zone Settings on Stick DE3 Wrong

I attached the text report of the system setting to the original post, I have attached a copy of the current show file here. All of our time settings are hard times (no more sunrise or sunset). The scheduled look is supposed to turn on at 6AM and off at 8AM (For morning rush hour traffic) then turn ...
by kurt
Fri Feb 28, 2020 3:02 pm
Forum: STICK-DE3
Topic: Time Zone Settings on Stick DE3 Wrong
Replies: 1
Views: 229

Time Zone Settings on Stick DE3 Wrong

I'm having a problem with a Stick DE3 time zone settings being/staying right. Hardwaremanager clock tab shows everything is correct (MT -5:00 Eastern Standard Time) but this is what shows up in the text report: CLOCK ==================================== DasClock:2020-02-28 14:33:25 Ntp:Error: [Syste...
by kurt
Mon Oct 15, 2018 7:19 pm
Forum: ESA Pro
Topic: Syncing clocks
Replies: 4
Views: 3160

Re: Syncing clocks

Any update on this?
by kurt
Thu Sep 13, 2018 5:40 pm
Forum: ESA Pro
Topic: Syncing clocks
Replies: 4
Views: 3160

Syncing clocks

I have an issue with a Stick DE3 where things that are scheduled to run at Sunset are starting way too early. I have attached the screen from when I go into Hardware Manager. Clock Settings.JPG The local clock time is correct, as is the time zone, but is the stick somehow synchronizing to a differen...
by kurt
Wed Sep 05, 2018 2:58 pm
Forum: ESA Pro
Topic: Calendar - two scenes at the same time?
Replies: 8
Views: 3360

Re: Calendar - two scenes at the same time?

Thank you! I couldn't find anything in the documentation about what the "Stop" checkbox did.
by kurt
Tue Sep 04, 2018 1:50 pm
Forum: ESA Pro
Topic: Calendar - two scenes at the same time?
Replies: 8
Views: 3360

Re: Calendar - two scenes at the same time?

I'm using the Stick DE3, and I've attached the latest showfile. After reading the original post and earlier replies, I followed the idea of setting the global area scenes on page B and the override (special occasion) scenes on page A, and set the X Alphab/LTP to Alphabetic and firing the scene(s) at...
by kurt
Thu Aug 16, 2018 6:10 pm
Forum: ESA Pro
Topic: Calendar - two scenes at the same time?
Replies: 8
Views: 3360

Re: Calendar - two scenes at the same time?

I have a similar issue. I have a global scene (white) that I have set to trigger every day at sunset -2 minutes. On the days when they want something special, like Pink in the month of October for Breast Cancer Awareness I have a global scene (pink) that I schedule to run at Sunset from 10/1 to 10/3...