I am in need of some guidance. When ever I start the ESA PRO or ESA Stand Alone programs it never shows me that the KE1 unit is connected to the computer via USB which it is. Am I doing something wrong of is there a step that I am missing?
I would also like some tips and pointers to programming the unit. I am very new to the software. I have a building with 28 Martin Exterior 410 fixtures. Any tips would help. Thanks
Stick KE1 Not Connecting to Computer
Moderators: simonB, nick, RichterMC, florent, Ben
Re: Stick KE1 Not Connecting to Computer
Hi Daniel,
Firstly please can I check that you have the latest versions of ESA Pro & Easy Stand Alone installed? If you open the programs and click the '?' in the top right it will a display date, this is the version. Please compare this date with the versions on the website (Link below) to make sure you are using most up-to-date version.
http://www.nicolaudie.com/en/download.htm
I have also added links to the software manuals and video tutorials which should help with using the software.
http://www.nicolaudie.com/nicolaudietv/
http://manuals.nicolaudie.com/en/online ... Sb9Aj6.htm
Please let me know if you are still having problems.
Cheers, Ben
Firstly please can I check that you have the latest versions of ESA Pro & Easy Stand Alone installed? If you open the programs and click the '?' in the top right it will a display date, this is the version. Please compare this date with the versions on the website (Link below) to make sure you are using most up-to-date version.
http://www.nicolaudie.com/en/download.htm
I have also added links to the software manuals and video tutorials which should help with using the software.
http://www.nicolaudie.com/nicolaudietv/
http://manuals.nicolaudie.com/en/online ... Sb9Aj6.htm
Please let me know if you are still having problems.
Cheers, Ben
Benno
--
Product Support
--
Product Support