Hi,
I got an issue with a CU4.
I am using it with 4 RGBW led lights.
I have created 4 scenes which works well but when I touch the dimmer button, all lights goes to black and I can not change the dimmer.
I can't find where to configure the dimmer button to make it work with my projectors.
Any idea how to make it work ?
Stick-CU4 Dimmer
Moderators: simonB, nick, florent, Ben
Re: Stick-CU4 Dimmer
Hello,
I recommend updating to the latest version of ESA2 and then check you are using the latest firmware using HardwareManager which is included. You can also change settings using this tool.
https://www.nicolaudie.com/download.htm
If this does not solve your problem, please create a support ticket at the following link.
https://store.nicolaudie.com/signin
Kind Regards,
Nick.
I recommend updating to the latest version of ESA2 and then check you are using the latest firmware using HardwareManager which is included. You can also change settings using this tool.
https://www.nicolaudie.com/download.htm
If this does not solve your problem, please create a support ticket at the following link.
https://store.nicolaudie.com/signin
Kind Regards,
Nick.
Nicolaudie Tech Support