ESA2

The second edition of our lighting control software designed for mobile DJ and architectural applications

Moderators: simonB, nick, florent, RichterMC, dylan, Ben

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andyhebberd
Junior Forumor
Posts: 44
Joined: Wed Dec 09, 2009 7:05 pm

ESA2

Post by andyhebberd » Wed Sep 27, 2017 7:36 am

3D Visualizer is not working for me? All i am getting is a black window?

nick
Maxi Forumor
Posts: 270
Joined: Fri Feb 12, 2016 2:37 pm

Re: ESA2

Post by nick » Tue Oct 03, 2017 3:19 pm

Hi Andy,

I'm sorry to hear you're having issues with the 3D visualiser.

Can you please let me know about your system?

e.g.
1) Are you on PC or Mac?
2) Which operating system?
3) Model and specs of computer.

The 3D visualiser requires OpenGL 3.1 support. We are aware that there is an issue with some older intel systems using Sandybridge processors not supporting this correctly. You need an Ivy bridge CPU and above.

Kind Regards,

Nick.
Nicolaudie Tech Support

andyhebberd
Junior Forumor
Posts: 44
Joined: Wed Dec 09, 2009 7:05 pm

Re: ESA2

Post by andyhebberd » Mon Oct 09, 2017 7:57 pm

Hi Nick,

It's a Sandybridge - Intel Core i7-2630QM ......

Strange because EasyView via ESA PRO works fine.

Will this issue be resolved?

Thanks,
Andy.

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