ESA2 Crash on Open

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nickwelsh
Posts: 2
Joined: Mon Jul 06, 2015 9:59 pm

ESA2 Crash on Open

Post by nickwelsh » Mon Aug 17, 2015 4:31 pm

When I open ESA2 on my MacBook Pro (OS X 10.10.3), I get the splash screen and the option to select USB or Ethernet or Demo mode. When I select a mode, the app window opens and then immediately crashes. The software was working just fine last week. I've completely removed and re-installed the software multiple times.

Ben
Super Forumor
Posts: 153
Joined: Wed Mar 25, 2015 2:55 pm

Re: ESA2 Crash on Open

Post by Ben » Thu Aug 20, 2015 3:10 pm

Hi Nick,

Unfortunately can't replicate the problem here, can I first check you are running the latest version of ESA2 - July 15?
Direct link: http://www.nicolaudie.com/downloads/files/ESA2.dmg

Also try updating your operating system to 10.10.4.

If that doesn't help let me know and we can investigate further.
Benno
--
Product Support

Yomeno
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Posts: 6
Joined: Sat Nov 22, 2014 7:05 am

Re: ESA2 Crash on Open

Post by Yomeno » Fri Oct 16, 2015 8:43 pm

Hi,
Same problem on El Capitan (MacOS X.11) on iMac or on MacBook Pro (MacOS X.11 too)
The link you give to get the july 15 version in the post above go to the september 18 version…

Yomeno
New Forumor
Posts: 6
Joined: Sat Nov 22, 2014 7:05 am

Re: ESA2 Crash on Open

Post by Yomeno » Fri Oct 16, 2015 8:57 pm

Updating my interface firmware seem to solve the problem…
(SLESA_U9B)

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