Page 1 of 1

EasyView problem with Showtec Kanjo Spot 60

Posted: Wed Feb 13, 2019 3:41 pm
by 10centimes
For the Showtec Kanjo Spot 60 there's 2 EasyView problem:

-The pan tilt doesn't work
-The gobo are visualised as the gobo icon numbered (even when i modifie the gobo icon).

Is it possible to have a small patch that will solve the problem, really need it.

Thx a lot

Re: EasyView problem with Showtec Kanjo Spot 60

Posted: Tue Feb 19, 2019 9:06 pm
by 10centimes
When i say i need a solution it means that i'm a professional that has deadlines, and who bought a software which is supposed to work and is professional also, so i would like at least an answer on my problem, i'm stuck and time is passing...

Re: EasyView problem with Showtec Kanjo Spot 60

Posted: Mon Mar 11, 2019 3:42 pm
by nick
Hello,

My apologies for the delay.

Please start a support ticket using the 'Support Center' button at the page below ...
https://store.sunlitepro.com/

Kind Regards,

Nick.