Problem: Dmx Output

Sunlite Suite 2 is a complete re-design of Suite 1. Please discus any issues here

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Astey
Junior Forumor
Posts: 41
Joined: Mon May 17, 2010 10:09 pm

Problem: Dmx Output

Post by Astey » Wed Jun 20, 2012 3:07 pm

Hi

I'm using a Lenovo Notebook since two years:
Well, since i updated the firmware to 1.08, with bridging the i/o ports, Sunlite Suite 2 doens't control all fictures anymore.
The fogmachine and one led par doesn't respond at all.
The dmx cables are fine, because its used by a pc with Sunlite suite 2 (different dongle) as well, without problems.

Furthermore, if i plug in a secondary monitor now, The dmxdongle fails completely. No dmx output wit s2 anymore.

What can i do to solve those problems?

Regards

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Problem: Dmx Output

Post by simonB » Tue Jun 26, 2012 3:42 pm

Sounds like a problem with your notebook. Does it meet the minimum spec?
Simon
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Sales/Support

Astey
Junior Forumor
Posts: 41
Joined: Mon May 17, 2010 10:09 pm

Re: Problem: Dmx Output

Post by Astey » Tue Jun 26, 2012 7:04 pm

Hi Simon,

it worked well before patching the box and i don't think the nobebook is to slow:

quadcore i7 with up to 3ghz each
8gb ram
nvidia quadro 880 fx

any other suggestion or other user reporting this?

cheers

simonB
SuperMaxi Forumor
Posts: 1630
Joined: Thu Sep 17, 2009 1:50 pm

Re: Problem: Dmx Output

Post by simonB » Wed Jun 27, 2012 10:28 am

The best thing to do is to troubleshoot one item at a time. For example, try the official Feb build and see if you have the problem, try one fixture at a time, on a different computer, downgrade the firmware, etc...

Also try on the test tab of the tools application
Simon
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Sales/Support

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