FC Dongle

Sunlite Suite, the lighting control software which even outshines most of the consoles available on the market !

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foxx
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FC Dongle

Post by foxx » Fri Jun 19, 2009 12:28 pm

Hey

I have purchased an FC dongle for about a year ago. Can I use it for the new software coming in 2009?
As I can see in the table - so I can only use it at 2006 to 2008
Have read somewhere else in the forum - there are some cases you can get the dongle swap free.
Think it's a lot of money if I have to start over with new purchases.

I am living in Denmark but have bought my dongle in the U.S. - what do I do?

bruno.falip
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Re: FC Dongle

Post by bruno.falip » Fri Jun 19, 2009 1:36 pm

What is your interface s/n? When did you purchase it (date of the invoice please)?

foxx
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Joined: Tue Aug 08, 2006 1:01 pm

Re: FC Dongle

Post by foxx » Fri Jun 19, 2009 9:39 pm

Hello again

Have purchased my dongle on 27.07.07 at Sirs electronics U.S..
Dongle SL2048FC s / n No 293744814

My direct mail foxx@foxx.dk Thank you in advance
Poul

Excuse my bad English ....

bruno.falip
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Re: FC Dongle

Post by bruno.falip » Mon Jun 22, 2009 10:29 am

Hello Poul,

The cost for an exchange to SUITE2-FC product is 100 EUR if you order it before july 27th. It will be 200 EUR after this date.
You can read the information about this new product on www.nicolaudie.com

foxx
Junior Forumor
Posts: 23
Joined: Tue Aug 08, 2006 1:01 pm

Re: FC Dongle

Post by foxx » Tue Jun 23, 2009 7:13 am

Hello Bruno

I am interested...! What do I do now. Should I send my dongle to you.
I'm working - running the concerts - the last 4th July and then I keep hollyday to the 2nd August. It is important for me to return dongle before I start at the concert again.

Give me a description of what I should do and I will follow them.

Thank you in advance

Regards
Poul

bruno.falip
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Re: FC Dongle

Post by bruno.falip » Tue Jun 23, 2009 7:31 am

please email me at "bruno . falip @ nicolaudie . com", I will replys with the procedure.

foxx
Junior Forumor
Posts: 23
Joined: Tue Aug 08, 2006 1:01 pm

Re: FC Dongle

Post by foxx » Wed Jun 24, 2009 10:15 am

Hey Bruno

Are not sure you received my private mail .?

I have written to you at your email address but i have not heard anything from you - yet :-)

Regards
Poul

foxx
Junior Forumor
Posts: 23
Joined: Tue Aug 08, 2006 1:01 pm

Re: FC Dongle

Post by foxx » Sat Aug 01, 2009 9:39 am

Hi Bruno

I have written a few times for you. But have not heard from you ..! I have followed all your instructions you have written to me ...! transfer money and send my old dongle to you. Would you please answer my mail I sent to you.
I'm going to panic. I do not know what the status is ..! I have shows to be settled next week - but has no dongle.

I hope you'll send my new dongle Express or other form of emergency transportation. Pay the extra cost of course.

Hoping for good solution

Regards
Poul

bruno.falip
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Posts: 723
Joined: Mon Nov 06, 2006 5:12 pm

Re: FC Dongle

Post by bruno.falip » Mon Aug 03, 2009 8:53 am

The product leaves today, our shipping department was closed lats week.

foxx
Junior Forumor
Posts: 23
Joined: Tue Aug 08, 2006 1:01 pm

Re: FC Dongle

Post by foxx » Tue Aug 04, 2009 3:45 pm

Hi Bruno

You've ridden my week. Thank you for my product.
You sent me a dongle yesterday and I got it - thanks.!!!!!!! :-)) - Only a days, SUPER.!

Regards
Poul

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