Why the Slow/No response?
Posted: Sat Apr 04, 2009 1:46 pm
Hi,
So, are you all out at Frankfurt? How about some attention to 'old' users...?
Let me start by stating I think this software is great.
I am using it for about a year and the only downfalls are the occasional crashes and the few bugs and issues still unsolved...
Though I have managed to work around some of the problems, they should still should be addressed and solved.
I don't want to sound rude, but I feel the response rate to (my) messages and issues is not in line with the professionalism I expected from SL.
I am operating SL in a professional setup that can not tolerate other than prompt and practical response and support to any issues regarding problems in the software.
Thank You,
N.Webber
So, are you all out at Frankfurt? How about some attention to 'old' users...?
Let me start by stating I think this software is great.
I am using it for about a year and the only downfalls are the occasional crashes and the few bugs and issues still unsolved...
Though I have managed to work around some of the problems, they should still should be addressed and solved.
I don't want to sound rude, but I feel the response rate to (my) messages and issues is not in line with the professionalism I expected from SL.
I am operating SL in a professional setup that can not tolerate other than prompt and practical response and support to any issues regarding problems in the software.
Thank You,
N.Webber