Computer lose conenction with usb boxes

Sunlite Suite, the lighting control software which even outshines most of the consoles available on the market !

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johanspijker
Experienced Forumor
Posts: 50
Joined: Sat Oct 04, 2003 8:44 pm
Location: belgium

Computer lose conenction with usb boxes

Post by johanspijker » Fri Sep 28, 2007 10:16 am

I have 1 computer with 1 x EC and 1 x FC connected.
sometimes the computer looses 1 or 2 boxes, Then the displays stills shows CP and PC.
The problem is then:
The boxes are not going in stand alone.
The boxes are not found when restarting the software.
You must restart the computer, but the boxes stays powered via USB.
Is there a way (tool) to reset the boxes without re-powering the computer ?
Is there a way to search for the boxes while sunlite is running ? (time saving)

bruno.falip
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Joined: Mon Nov 06, 2006 5:12 pm

Post by bruno.falip » Fri Sep 28, 2007 1:54 pm

How do you know that the software just lost the interaces?

johanspijker
Experienced Forumor
Posts: 50
Joined: Sat Oct 04, 2003 8:44 pm
Location: belgium

Post by johanspijker » Fri Sep 28, 2007 9:37 pm

Because:
sometimes:the moving heads doesn't react any more
sometimes:the software crashes
sometimes:in the about screen I don't see ec or fc any more

You must know the soft stays on day and night ...(24/24)

The only thing that helps is repower the sunlite boxes and restart the soft.

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