Search found 153 matches

by Ben
Mon May 18, 2015 11:24 am
Forum: Sunlite Suite 2
Topic: Pause Switch/Scene
Replies: 4
Views: 7565

Re: Pause Switch/Scene

I've just been doing some testing and there is away to do it without the need to load a console. There is a new feature where you can assign a mouse shortcut to the pause/play option. If you goto 'Software Preferences' and click on 'Mouse action' you can assign the 'Play/Pause button sequence' from ...
by Ben
Fri May 15, 2015 1:45 pm
Forum: Easy Show
Topic: Track Limit in EasyShow ???
Replies: 3
Views: 8667

Re: Track Limit in EasyShow ???

No problem these things happen!

Glad it's sorted :)
by Ben
Fri May 15, 2015 12:19 pm
Forum: SLESA-U9
Topic: SUIDI 9B
Replies: 1
Views: 9091

Re: SUIDI 9B

Hi Jack,

The following link should have all the information you need.

http://manuals.lightingsoft.com/en/26-1 ... TE-gY7.htm

Let us know if you need any more help.
by Ben
Fri May 15, 2015 10:50 am
Forum: STICK-DE3
Topic: Wifi connnection
Replies: 1
Views: 6807

Re: Wifi connnection

Hi there,

Unfortunately the DE3 doesn't have an option to add a WIFI password.

One work around could be that you could disable ethernet from the triggering menu in the STICK DE3.

Hope that helps.
by Ben
Fri May 15, 2015 9:41 am
Forum: STICK-DE3
Topic: Syncronisation of 2 Sticks-DE3
Replies: 4
Views: 10163

Re: Syncronisation of 2 Sticks-DE3

Hi again,

Our developers have managed to replicate the bug and are in the process of finding a solution, once they have we will release an updated firmware with the fix.
by Ben
Fri May 15, 2015 9:09 am
Forum: Easy Show
Topic: Track Limit in EasyShow ???
Replies: 3
Views: 8667

Re: Track Limit in EasyShow ???

Hi Patrick,

I think you may be missing the scroll bar to the right of the timeline? It scrolls down to the fixtures that are hidden due to size restrictions.

Hopefully that will help but let me know if it's another problem
by Ben
Fri May 15, 2015 8:20 am
Forum: Sunlite Suite 2
Topic: Pause Switch/Scene
Replies: 4
Views: 7565

Re: Pause Switch/Scene

Hi there, Yes this is a new feature that has been added to Sunlite. To achieve this you will need to load up a console in Sunlite Suite 2, shift right click the button that you want to pause and select 'button in pause mode' from the drop down menu. Two things to note, a) this feature is only availa...
by Ben
Fri May 15, 2015 7:43 am
Forum: Sunlite Suite 2
Topic: Send signals from sunlight suite 2 to another software
Replies: 5
Views: 8720

Re: Send signals from sunlight suite 2 to another software

Hi there,

You help you further can I just please clarify what you need.

Do you need to a) Activate Sunlite scenes from the interactive screens? or b) Play video/sound from Sunlite onto the interactive screens?

Let me know and I will give you some more info.
by Ben
Wed May 13, 2015 3:59 pm
Forum: Sunlite Suite 2
Topic: CPU load over 85%
Replies: 1
Views: 5349

Re: CPU load over 85%

Hi there,

When did you notice the decrease in performance, can you give me some dates?

If you send over your showfile I can run some performance checks here.
by Ben
Wed May 13, 2015 2:11 pm
Forum: Sunlite Suite 2
Topic: using midi to control pan and tilt when creating switch
Replies: 4
Views: 8762

Re: using midi to control pan and tilt when creating switch

Hi Steen, This could be one of two things. 1) You need to have the correct property mode assigned to the channel, ie dimmer or easy step. If nothing is assigned and channel is switched off nothing will move. 2) The editor may not be in focus, ie selected. Make sure the correct editor is selected and...
by Ben
Wed May 13, 2015 1:41 pm
Forum: ESA Pro
Topic: PROGRAMMINGS SCANS
Replies: 1
Views: 7554

Re: PROGRAMMINGS SCANS

Hi there,

If you send me over the fixture profile (SSL file) you are using along with the Cameo CLSCAN60W user manual I can take a look and try and see what the problem is.
by Ben
Wed May 13, 2015 1:13 pm
Forum: STICK-DE3
Topic: Icons on DE3 Display
Replies: 1
Views: 7167

Re: Icons on DE3 Display

Hi there, These symbols appear when the dimmer, colour or speed are overridden using the control wheel. If you modify any of these settings the corresponding symbol will appear. Sun icon = Dimmer modified Dial icon = Speed modified Colour wheel icon = Colour modified If you tap the centre of the con...
by Ben
Wed May 13, 2015 12:43 pm
Forum: STICK-DE3
Topic: Blackout by port? / last call
Replies: 4
Views: 10029

Re: Blackout by port? / last call

Hi there,

I not sure if I fully understand your question but will try and help.

Point a) A blackout is DMX 0, you can create this by putting an empty scene into ESA Pro.

Point b) Unfortunately your last call idea is not possible in ESA Pro.

Hope this helps.
by Ben
Wed May 13, 2015 11:06 am
Forum: STICK-DE3
Topic: Syncronisation of 2 Sticks-DE3
Replies: 4
Views: 10163

Re: Syncronisation of 2 Sticks-DE3

Hi Thomas,

Sorry to hear you're having problems. I have passed the information on to our developers who will run some tests to see if they can replicate the problem.
by Ben
Tue May 12, 2015 3:19 pm
Forum: STICK-DE3
Topic: Disable DEMO in DMX Lightpad 3 app
Replies: 1
Views: 6671

Re: Disable DEMO in DMX Lightpad 3 app

Hi there,

Unfortunately there is no way remove the DEMO from the device list in the current app. I have logged this with the developers and we will see if we can add the option for it to be removed in future releases.