Nicolaudie Architectural Forum

Check it with the latest beta. If you still have a problem, send me your .shw file

Please send me the file and I'll make some tests

At the moment it only works with RGB, but we're planning to integrate color temperature mixing to the GU2 later this year. This will come as a firmware and software update and we'll announce this in our forum and newsletter.

Download the latest ESA2 or ESA Pro
Upgrade to the latest firmware using the hardware manager
If it's still not working, e-mail me your showfile

Did you try re-writing the memory after formatting the SD card?
If so, please zip up the contents of the SD card and e-mail them over

This is not possible in stand alone mode unless you put each channel into a different area (however there are a maximum of 10 areas)

Hi There It could be that the STICK has gotten confused after a firmware or show file update. -format the memory card in the computer -reset the settings from the STICKs internal menu (hold the on off button for 3 seconds to access this, then scroll to the bottom) -connect the memory card -download ...

We have had a lot of spam trouble with the forums in the past, therefore your first couple of posts need to be approved. After a few posts, these will be approved automatically.

Perhaps the SD card has become dislodged during shipping. Take it out and try to connect the STICK. Is it detected then?

If the program was made in the last year or 2, the SD card should contain a .arc file which is a backup of the file you can open with ESA Pro

Hi There I've just checked this out with our guys at the US office. It seems that you sent the faulty one in November but didn't pay until late December. Regardless of the payment date, you should have received the repaired controller back a lot more quickly. The delay was due to a fault with one of...

Hi Erich

Please save your .shw file and drop me an e-mail (with a link to this post).
Also, zip up the datalight folder you found in the multimedia folder and send this.

We've just put up a new official version. This version includes several bug fixes and improvements and with a new beta version of Easy View and Scan Library. Some bug fixes include: step fading was not working properly with master dimmer values below 50% ------------------------------------ type a c...

Please e-mail me:
-serial number of your device
-date and firmware number which works
-date and firmware number you're trying to upgrade to which doesn't work

If the pan/tilt is working fine then this isn't a problem with the controller rather your DMX dimmer. One thing you could try is to change the DMX timings of the BC. -open hardware manager (found in the Suite2 software directory) -go to the DMX input/output tab -you'll see a combo box on the right. ...