Nicolaudie Architectural Forum

Hi David,

To use Sunlite Suite 3 you will need a Sunlite-BC or Sunlite-EC model. We are planning a Sunlite-FC model for release in 2020.

For further information please see this page ...
viewtopic.php?f=45&t=40936

Kind Regards,

Nick

Hi,

The SLESA-U9 will only output 256 channels on a single universe.

For 2 universes in standalone mode you will need a SLESA-UE7.

Kind Regards,

Nick.

Hi there,

Please start a ticket at our support centre and one of our technicians will be happy to help ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick.

Hi Mike, I recommend starting a support ticket for this issue at the following link. https://store.nicolaudie.com/signin Please include as much as information as possible such as - software and firmware versions (e.g. ESA Pro 17-10-2018, Firmware 2.1) - a copy of your showfile (.arc or .dlm) - scree...

Hello, I recommend updating to the latest version of ESA2 and then check you are using the latest firmware using HardwareManager which is included. You can also change settings using this tool. https://www.nicolaudie.com/download.htm If this does not solve your problem, please create a support ticke...

Hi Alaistair, We are currently working on a cloud based system for the Stick-DE3 which will allow remote control over the internet. It is our hope that we will link up with services like Alexa in future but no solid plans have been made yet as we are still making early development decisions. Kind Re...

Hi there,

Unfortunately with the Stick-DE3 firmware 2.1, the remote protocol no longer supports TCP packets. You must use UDP packets on port 2430 instead.

We need to update the documentation to reflect this. The last firmware that supported TCP remote protocol was 1.13.

Kind Regards,

Nick.

Hi Jon, Is this an RGB WW CW or similar? It is possible to control the RGB and the WW / CW channels independently from the colour wheel. For this to work ... - The Stick-DE3 must be programmed with the correct profile for your lights. You may need to modify an existing _generic / RGB profile to add ...

Hi there,

Could you please provide a little more information?

Kind Regards,

Nick.

Hi Kurt, You can see the time scenes are supposed to start in the HardwareManager > Stick-DE3 > Clock > Sunrise Sunset Calculator section. You can set an offset to this in the ESA2 or ESA Pro software by X number of hours for each scene. > things that are scheduled to run at Sunset are starting way ...

Hi,

You need to use HardwareManager software which is included with ESA2.

1) Connect SLESA-U8 by USB
2) Load HardwareManager (make sure ESA2 is closed)
3) Select your interface on the left
4) Select Firmware button
5) Update firmware

Now try connecting to ESA2.

Kind Regards,

Nick.

Hi, The first thing I would check is the power supply. For the Stick-KU1 to function properly it needs 9 volts or the touch panel will not respond and could malfunction. The Power Adapters will lose voltage over time. It could be that connecting the ethernet requires a little extra power than is ava...

Hi, Easy Remote uses UDP messages for data transfer because they are very fast for triggering events. The downside of this protocol is the messages can get lost on a busy networks. Also, the more complex your console, the more chance there is that some of your design will not appear. Unfortunately w...

Hi jrukavina, Thank you for pointing out the error. There was a temporary website problem which I have now fixed. > my next question is there anyway to use all 3 universes in stand alone. No, you only have 2 universes in Standalone mode. This is due to a hardware limitation. > will suite 3 or esa pr...

Hi Aslonnes,

We will be turning the current beta version of Sunlite Suite 2 (05/09/2018) into an official version very soon. A list of bug fixes will be posted when this happens. One key fix is that the Suite 2 beta version (05/09/2018) works with the Sunlite-EC.

Kind Regards,

Nick.