Search found 284 matches
- Tue Jul 09, 2019 4:01 pm
- Forum: Sunlite Suite 2
- Topic: bug correction
- Replies: 3
- Views: 6142
Re: bug correction
Hi, Thank you for the bugs and feature requests reported on our support ticket Christoph. These have now been added to our development system for future updates and fixes. A quick note about point 3 to other forum users. Sunlite Suite 2 and 3 can only write to interfaces containing SD memory. For dm...
- Thu Jul 04, 2019 11:27 am
- Forum: SIUDI 7A/7B
- Topic: please Help... Interface crashed after update
- Replies: 6
- Views: 10501
Re: please Help... Interface crashed after update
Hi Pileo,
I am glad we could resolve this quickly for you via the ticket system. This is a software error rather than something wrong with your interface itself.
Kind Regards,
Nick.
I am glad we could resolve this quickly for you via the ticket system. This is a software error rather than something wrong with your interface itself.
Kind Regards,
Nick.
- Thu Jun 13, 2019 10:25 am
- Forum: Sunlite Suite 2
- Topic: bug correction
- Replies: 3
- Views: 6142
Re: bug correction
Hi there, We are still fixing bugs in Sunlite Suite 2. I recommend following this guide when submitting a bug report : https://forum.nicolaudie.com/viewtopic.php?f=32&t=41089 For a quicker response, I recommend submitting via our support system as this takes priority over the forums ... https://...
- Mon Jun 03, 2019 3:37 pm
- Forum: Sunlite Suite 3
- Topic: Pan/Tilt is work,but.........
- Replies: 1
- Views: 5172
Re: Pan/Tilt is work,but.........
Hi Benny, Sorry about the crash with Easy View 2 in the 29/04/2019 version of Suite 3 beta. This has been fixed in the latest version of Suite 3 beta (03/06/2019) https://www.sunlitepro.com/download.htm Please note that 'Auto detection' is not enabled by default. You need to do this in Controller > ...
- Mon Jun 03, 2019 3:33 pm
- Forum: Sunlite Suite 2
- Topic: Interface not working after update
- Replies: 1
- Views: 4248
Re: Interface not working after update
Hello,
For XHL-Nap errors, please start a support ticket ...
https://store.nicolaudie.com/signin
Kind Regards,
Nick
Nicolaudie Technical Support
For XHL-Nap errors, please start a support ticket ...
https://store.nicolaudie.com/signin
Kind Regards,
Nick
Nicolaudie Technical Support
- Tue May 21, 2019 11:37 am
- Forum: Sunlite Suite 3
- Topic: Suite 3 new system, new shopping features
- Replies: 1
- Views: 5147
Re: Suite 3 new system, new shopping features
Hi pelyhe,
With the Sunlite-BC and Sunlite-EC models, the 8 Dry Contact Ports are not enabled by default. They can be actovated for $29 (+ local taxes) at our online store. https://store.dmxsoft.com/
Kind Regards,
Nick.
With the Sunlite-BC and Sunlite-EC models, the 8 Dry Contact Ports are not enabled by default. They can be actovated for $29 (+ local taxes) at our online store. https://store.dmxsoft.com/
Kind Regards,
Nick.
- Tue May 21, 2019 11:29 am
- Forum: Sunlite Suite 2
- Topic: GROUPS RECT MAJOR ISSUE
- Replies: 1
- Views: 4463
Re: GROUPS RECT MAJOR ISSUE
Hi Cédric,
Thank you for reporting this bug in Sunlite Suite 2 and, as it happens, in Suite 3. I have reported it to be fixed.
For faster support I recommend posting a ticket to our online system here ...
https://store.sunlitepro.com/support
Kind Regards,
Nick.
Thank you for reporting this bug in Sunlite Suite 2 and, as it happens, in Suite 3. I have reported it to be fixed.
For faster support I recommend posting a ticket to our online system here ...
https://store.sunlitepro.com/support
Kind Regards,
Nick.
- Tue May 14, 2019 11:05 am
- Forum: Sunlite Suite 3
- Topic: Pan/Tilt inv not working with palette
- Replies: 2
- Views: 6898
Re: Pan/Tilt inv not working with palette
Hi Pperpot,
This inverse palette bug has been fixed in the latest beta of Sunlite Suite 3 (13/05/2019).
https://storage.googleapis.com/nicolaud ... 68e7a4.exe
Kind Regards,
Nick.
This inverse palette bug has been fixed in the latest beta of Sunlite Suite 3 (13/05/2019).
https://storage.googleapis.com/nicolaud ... 68e7a4.exe
Kind Regards,
Nick.
- Wed May 01, 2019 12:00 pm
- Forum: Easy Stand Alone 2
- Topic: Import video
- Replies: 1
- Views: 6093
Re: Import video
Hello, Yes this is possible using the Matrix > Media effect in the ESA2 Scene Builder window. See attached image for guidance on where to find this. The SLESA-U10 has internal memory so you are limited on storage. I would recommend using compression when you generate the effect. The compression slid...
- Wed May 01, 2019 11:43 am
- Forum: Easy Stand Alone 2
- Topic: Edit a scene
- Replies: 1
- Views: 5637
Re: Edit a scene
Hi Wibs, There is a limitation in ESA2 that once a scene has been generated into steps from the Scene Builder it's no longer possible to edit it except for selecting individual steps and manually moving the fader bars on the main screen. If you configure an effect that you particularly like, you can...
- Thu Apr 25, 2019 10:41 am
- Forum: Easy Stand Alone 2
- Topic: remote correction
- Replies: 4
- Views: 8215
Re: remote correction
Hi there, My apologies for the delay. For fast support, please start a support ticket here : https://store.nicolaudie.com/support > change with the timings of ESA2, how can I send it to the user. You would need to ... 1) Send the user your ESA2 dlm file 2) Ask the user to - install ESA2 and connect ...
- Wed Apr 03, 2019 9:59 am
- Forum: ESA Pro
- Topic: [Feature Request] Dimer all channel mask as in ESA2
- Replies: 0
- Views: 23309
Re: [Feature Request] Dimer all channel mask as in ESA2
Hi there, Thank you for your feedback. I would like to check if this is possible in ESA Pro 2 (early alpha) as we are no longer updating ESA Pro v1. > To operate with valves I use curve effect. In ESA2 I could apply to light color matrix and for the same group of > fixtures curve effect as dimmer al...
- Tue Apr 02, 2019 2:53 pm
- Forum: Sunlite Suite 2
- Topic: EASY REMOTE
- Replies: 1
- Views: 4315
Re: EASY REMOTE
Hi Luksy, There is a guide for Easy Remote v1 here ... https://www.nicolaudie.com/manuals/#/en/easy-remote/overview Are you connected to the same Wifi network? None of our apps can yet connect over the internet. We also have Easy Remote Pro available now on the iphone appstore. Soon to be available ...
- Wed Mar 27, 2019 4:12 pm
- Forum: STICK-DE3
- Topic: Remote control
- Replies: 1
- Views: 5611
Re: Remote control
Hi Pavlov,
Unfortunately this is not yet possible. It is something we are working on for the future.
Kind Regards,
Nick.
Unfortunately this is not yet possible. It is something we are working on for the future.
Kind Regards,
Nick.
- Mon Mar 25, 2019 5:32 pm
- Forum: Easy View 2006
- Topic: EasyView problem with Showtec Kanjo Spot 60
- Replies: 1
- Views: 6641
Re: EasyView problem with Showtec Kanjo Spot 60v
Hello, I tried the Showtec Kanjo Spot 60 in Easy View 2006 and Easy View 2. I could see that movement was not working in 2006 and the model did not appear in Easy View 2. I tried some quick fixes but without success. It looks like this profile has a problem. You can now report these problems to be f...