Nicolaudie Architectural Forum

Hi, Thank you for the bugs and feature requests reported on our support ticket Christoph. These have now been added to our development system for future updates and fixes. A quick note about point 3 to other forum users. Sunlite Suite 2 and 3 can only write to interfaces containing SD memory. For dm...

Hi Pileo,

I am glad we could resolve this quickly for you via the ticket system. This is a software error rather than something wrong with your interface itself.

Kind Regards,

Nick.

Hi there, We are still fixing bugs in Sunlite Suite 2. I recommend following this guide when submitting a bug report : https://forum.nicolaudie.com/viewtopic.php?f=32&t=41089 For a quicker response, I recommend submitting via our support system as this takes priority over the forums ... https://...

Hi Benny, Sorry about the crash with Easy View 2 in the 29/04/2019 version of Suite 3 beta. This has been fixed in the latest version of Suite 3 beta (03/06/2019) https://www.sunlitepro.com/download.htm Please note that 'Auto detection' is not enabled by default. You need to do this in Controller > ...

Hello,

For XHL-Nap errors, please start a support ticket ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick
Nicolaudie Technical Support

Hi pelyhe,

With the Sunlite-BC and Sunlite-EC models, the 8 Dry Contact Ports are not enabled by default. They can be actovated for $29 (+ local taxes) at our online store. https://store.dmxsoft.com/

Kind Regards,

Nick.

Hi Cédric,

Thank you for reporting this bug in Sunlite Suite 2 and, as it happens, in Suite 3. I have reported it to be fixed.

For faster support I recommend posting a ticket to our online system here ...
https://store.sunlitepro.com/support

Kind Regards,

Nick.

Hi Pperpot,

This inverse palette bug has been fixed in the latest beta of Sunlite Suite 3 (13/05/2019).
https://storage.googleapis.com/nicolaud ... 68e7a4.exe

Kind Regards,

Nick.

Hello, Yes this is possible using the Matrix > Media effect in the ESA2 Scene Builder window. See attached image for guidance on where to find this. The SLESA-U10 has internal memory so you are limited on storage. I would recommend using compression when you generate the effect. The compression slid...

Hi Wibs, There is a limitation in ESA2 that once a scene has been generated into steps from the Scene Builder it's no longer possible to edit it except for selecting individual steps and manually moving the fader bars on the main screen. If you configure an effect that you particularly like, you can...

Hi there, My apologies for the delay. For fast support, please start a support ticket here : https://store.nicolaudie.com/support > change with the timings of ESA2, how can I send it to the user. You would need to ... 1) Send the user your ESA2 dlm file 2) Ask the user to - install ESA2 and connect ...

Hi there, Thank you for your feedback. I would like to check if this is possible in ESA Pro 2 (early alpha) as we are no longer updating ESA Pro v1. > To operate with valves I use curve effect. In ESA2 I could apply to light color matrix and for the same group of > fixtures curve effect as dimmer al...

Hi Luksy, There is a guide for Easy Remote v1 here ... https://www.nicolaudie.com/manuals/#/en/easy-remote/overview Are you connected to the same Wifi network? None of our apps can yet connect over the internet. We also have Easy Remote Pro available now on the iphone appstore. Soon to be available ...

Hi Pavlov,

Unfortunately this is not yet possible. It is something we are working on for the future.

Kind Regards,

Nick.

Hello, I tried the Showtec Kanjo Spot 60 in Easy View 2006 and Easy View 2. I could see that movement was not working in 2006 and the model did not appear in Easy View 2. I tried some quick fixes but without success. It looks like this profile has a problem. You can now report these problems to be f...