Search found 282 matches

by nick
Thu Jun 13, 2019 10:25 am
Forum: Sunlite Suite 2
Topic: bug correction
Replies: 3
Views: 755

Re: bug correction

Hi there, We are still fixing bugs in Sunlite Suite 2. I recommend following this guide when submitting a bug report : https://forum.nicolaudie.com/viewtopic.php?f=32&t=41089 For a quicker response, I recommend submitting via our support system as this takes priority over the forums ... https://stor...
by nick
Mon Jun 03, 2019 3:37 pm
Forum: Sunlite Suite 3
Topic: Pan/Tilt is work,but.........
Replies: 1
Views: 840

Re: Pan/Tilt is work,but.........

Hi Benny, Sorry about the crash with Easy View 2 in the 29/04/2019 version of Suite 3 beta. This has been fixed in the latest version of Suite 3 beta (03/06/2019) https://www.sunlitepro.com/download.htm Please note that 'Auto detection' is not enabled by default. You need to do this in Controller > ...
by nick
Mon Jun 03, 2019 3:33 pm
Forum: Sunlite Suite 2
Topic: Interface not working after update
Replies: 1
Views: 620

Re: Interface not working after update

Hello,

For XHL-Nap errors, please start a support ticket ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick
Nicolaudie Technical Support
by nick
Tue May 21, 2019 11:37 am
Forum: Sunlite Suite 3
Topic: Suite 3 new system, new shopping features
Replies: 1
Views: 836

Re: Suite 3 new system, new shopping features

Hi pelyhe,

With the Sunlite-BC and Sunlite-EC models, the 8 Dry Contact Ports are not enabled by default. They can be actovated for $29 (+ local taxes) at our online store. https://store.dmxsoft.com/

Kind Regards,

Nick.
by nick
Tue May 21, 2019 11:29 am
Forum: Sunlite Suite 2
Topic: GROUPS RECT MAJOR ISSUE
Replies: 1
Views: 647

Re: GROUPS RECT MAJOR ISSUE

Hi Cédric,

Thank you for reporting this bug in Sunlite Suite 2 and, as it happens, in Suite 3. I have reported it to be fixed.

For faster support I recommend posting a ticket to our online system here ...
https://store.sunlitepro.com/support

Kind Regards,

Nick.
by nick
Tue May 14, 2019 11:05 am
Forum: Sunlite Suite 3
Topic: Pan/Tilt inv not working with palette
Replies: 2
Views: 1352

Re: Pan/Tilt inv not working with palette

Hi Pperpot,

This inverse palette bug has been fixed in the latest beta of Sunlite Suite 3 (13/05/2019).
https://storage.googleapis.com/nicolaud ... 68e7a4.exe

Kind Regards,

Nick.
by nick
Wed May 01, 2019 12:00 pm
Forum: Easy Stand Alone 2
Topic: Import video
Replies: 1
Views: 861

Re: Import video

Hello, Yes this is possible using the Matrix > Media effect in the ESA2 Scene Builder window. See attached image for guidance on where to find this. The SLESA-U10 has internal memory so you are limited on storage. I would recommend using compression when you generate the effect. The compression slid...
by nick
Wed May 01, 2019 11:43 am
Forum: Easy Stand Alone 2
Topic: Edit a scene
Replies: 1
Views: 560

Re: Edit a scene

Hi Wibs, There is a limitation in ESA2 that once a scene has been generated into steps from the Scene Builder it's no longer possible to edit it except for selecting individual steps and manually moving the fader bars on the main screen. If you configure an effect that you particularly like, you can...
by nick
Thu Apr 25, 2019 10:41 am
Forum: Easy Stand Alone 2
Topic: remote correction
Replies: 4
Views: 844

Re: remote correction

Hi there, My apologies for the delay. For fast support, please start a support ticket here : https://store.nicolaudie.com/support > change with the timings of ESA2, how can I send it to the user. You would need to ... 1) Send the user your ESA2 dlm file 2) Ask the user to - install ESA2 and connect ...
by nick
Wed Apr 03, 2019 9:59 am
Forum: ESA Pro
Topic: [Feature Request] Dimer all channel mask as in ESA2
Replies: 2
Views: 1055

Re: [Feature Request] Dimer all channel mask as in ESA2

Hi there, Thank you for your feedback. I would like to check if this is possible in ESA Pro 2 (early alpha) as we are no longer updating ESA Pro v1. > To operate with valves I use curve effect. In ESA2 I could apply to light color matrix and for the same group of > fixtures curve effect as dimmer al...
by nick
Tue Apr 02, 2019 2:53 pm
Forum: Sunlite Suite 2
Topic: EASY REMOTE
Replies: 1
Views: 644

Re: EASY REMOTE

Hi Luksy, There is a guide for Easy Remote v1 here ... https://www.nicolaudie.com/manuals/#/en/easy-remote/overview Are you connected to the same Wifi network? None of our apps can yet connect over the internet. We also have Easy Remote Pro available now on the iphone appstore. Soon to be available ...
by nick
Wed Mar 27, 2019 4:12 pm
Forum: STICK-DE3
Topic: Remote control
Replies: 1
Views: 740

Re: Remote control

Hi Pavlov,

Unfortunately this is not yet possible. It is something we are working on for the future.

Kind Regards,

Nick.
by nick
Mon Mar 25, 2019 5:32 pm
Forum: Easy View 2006
Topic: EasyView problem with Showtec Kanjo Spot 60
Replies: 1
Views: 1798

Re: EasyView problem with Showtec Kanjo Spot 60v

Hello, I tried the Showtec Kanjo Spot 60 in Easy View 2006 and Easy View 2. I could see that movement was not working in 2006 and the model did not appear in Easy View 2. I tried some quick fixes but without success. It looks like this profile has a problem. You can now report these problems to be f...
by nick
Mon Mar 25, 2019 5:03 pm
Forum: Sunlite Suite 2
Topic: Akai mk2 midi controller
Replies: 1
Views: 650

Re: Akai mk2 midi controller

Hello, I recommend starting a support ticket for this one. https://store.sunlitepro.com/support Please include as much information as possible such as the exact model of Akia Midi controller, the software version you are using (version date) and a copy of your show file (.shw). Kind Regards, Nick.
by nick
Mon Mar 25, 2019 3:51 pm
Forum: STICK-GA2
Topic: CU4 writes random scenes on his own
Replies: 3
Views: 4853

Re: CU4 writes random scenes on his own

Hello,

We have since released a newer version of the Stick4A (CU4) firmware 0.96 (2018-08-20) which solves this problem.

Kind Regards,

Nick.