Search found 284 matches
- Wed Aug 17, 2022 1:41 pm
- Forum: ESA Pro 2.0 (Legacy)
- Topic: URGENT 2022 CHANGES!
- Replies: 10
- Views: 16332
Re: URGENT 2022 CHANGES!
Hi Rob, I have been investigating using non-linear presets with ESA Pro 2. These are presets where 'Is linear' is deselected in the Profile Builder online app. I remember you wanted to turn relays on and off. For this, I would use the 'Other' type for Channels and presets. I have created a Single Ch...
- Wed Jul 27, 2022 1:24 pm
- Forum: SLESA-U11
- Topic: Remote control protocol?
- Replies: 2
- Views: 8414
Re: Remote control protocol?
Hello there, Please find a link to our Remote Protocol datasheet below for products based on the DINA1 DINA2 and SIUDI11 hardware (i.e. DINA DR1, DR2, SR1, SLESA-U11) https://eu-litterature.n-g.co/Release/siudi11_dina1and2_remote_control.pdf At the time of writing, this only contains basic commands ...
- Fri Mar 20, 2020 6:05 pm
- Forum: Sunlite Suite 3
- Topic: Cycle - Button activation
- Replies: 1
- Views: 8692
Re: Cycle - Button activation
Hi Harry,
> When I click on another cycle button, the old one should be deactivated.
In Suite 2 you only needed to left click a cycle to open it in the Cycle editor.
In Suite 3 you need to CTRL + left click to open it.
Does this solve the problem?
Kind Regards,
Nick.
> When I click on another cycle button, the old one should be deactivated.
In Suite 2 you only needed to left click a cycle to open it in the Cycle editor.
In Suite 3 you need to CTRL + left click to open it.
Does this solve the problem?
Kind Regards,
Nick.
- Fri Mar 20, 2020 6:02 pm
- Forum: Sunlite Suite 2
- Topic: Connect Sunlite artnet interface to WYSIWYG visualizer
- Replies: 1
- Views: 7995
Re: Connect Sunlite artnet interface to WYSIWYG visualizer
Hi Marco, I think we spoke via support ticket and we solved this for you. The problem seemed to be that you could not assign DMX universes to Artnet Universes unless DMX fixtures were first patched into those inverses in Suite 2/3 patch window first. This has caught out a few people, even myself. Ki...
- Wed Jan 29, 2020 5:13 pm
- Forum: Sunlite Suite 2
- Topic: 8F Prism...Possible?
- Replies: 1
- Views: 8123
Re: 8F Prism...Possible?
Hi Gerardo,
Thank you for bringing this to my attention.
Currently 6FC and 8FC prisms presets don't exist in our Scan Library tools or 3D visualiser software. I have added a feature request to our developers so that this can be considered for future versions.
Kind Regards,
Nick.
Thank you for bringing this to my attention.
Currently 6FC and 8FC prisms presets don't exist in our Scan Library tools or 3D visualiser software. I have added a feature request to our developers so that this can be considered for future versions.
Kind Regards,
Nick.
- Wed Jan 29, 2020 4:48 pm
- Forum: STICK-DE3
- Topic: DE3 - ESA PRO clock syncing issue
- Replies: 2
- Views: 9560
Re: DE3 - ESA PRO clock syncing issue
Hi Tom, I am very sorry to hear about this issue. The time trigger issue isn't something I have heard of. In this situation, I recommend starting a support ticket and including ... https://store.nicolaudie.com/signin - a copy of your showfile (.dlm or .arc) - which software and version date you're u...
- Wed Jan 22, 2020 5:28 pm
- Forum: SIUDI 7A/7B
- Topic: Getting slow in Stand alone mode
- Replies: 1
- Views: 9271
Re: Getting slow in Stand alone mode
Hi Wilson,
This is a known problem with some time triggered scenes. The fix is to install firmware 1.24 2018-12-13.
For further help with this please start a support ticket.
Kind Regards,
Nick.
This is a known problem with some time triggered scenes. The fix is to install firmware 1.24 2018-12-13.
For further help with this please start a support ticket.
Kind Regards,
Nick.
- Wed Jan 22, 2020 5:19 pm
- Forum: STICK-DE3
- Topic: DE3 Remote Access
- Replies: 2
- Views: 9926
Re: DE3 Remote Access
Hi Tom, Unfortunately it's not possible for any of our apps or software to control our dmx interfaces over the internet yet. We are working on a cloud based system which will allow remote control via a web browser with some of our interfaces, including the DE3. We expect this to be available later t...
- Tue Jan 14, 2020 12:42 pm
- Forum: SIUDI 7A/7B
- Topic: Auto Restart the Device at 6:00
- Replies: 2
- Views: 8773
Re: Auto Restart the Device at 6:00
Hi Wilson, > We found a Bug on UE7/B. I am sorry about this. This problem appears in firmware 1.24 2018-12-13. This was fixed in firmware 1.24 2019-09-25 (notice the date). https://drive.google.com/open?id=1pxWhfPxbIyvow-7D2MNzhx_0J_BUJxkh The 'bug' that resets the device at 6am was actually a featu...
- Fri Jan 10, 2020 1:02 pm
- Forum: SIUDI 7A/7B
- Topic: UE7 Slow down the Show Effect
- Replies: 1
- Views: 7934
Re: UE7 Slow down the Show Effect
Hi Wilson, This is a known problem with some time triggered scenes. There is a solution. I recommend updating your SLESA-UE7 with firmware 1.24 2018-12-13 which is available in the latest builds of our ESA2 and ESA Pro software. Make sure the date of the firmware is 2018-12-13 or you will find the s...
- Thu Nov 28, 2019 5:16 pm
- Forum: SIUDI 8C - SIUDI 8A
- Topic: Random USB disconnection
- Replies: 2
- Views: 13971
Re: Random USB disconnection
Hi Gigfy, We have seen this behaviour in tests in the Nicolaudie office. I would recommend downgrading to firmware 0.06 or firmware 0.07 to solve this problem. We are working to resolve this. Firmware 0.06 is included in the HardwareManager of the current official version (at the time of writing) of...
- Thu Oct 10, 2019 2:06 pm
- Forum: Sunlite Suite 2
- Topic: hardware for 3 universes
- Replies: 6
- Views: 12942
Re: hardware for 3 universes
Hello,
Yes, this is still in development, with a release scheduled for 2020. I can't really talk about it, but it will be more than 3 universes :)
Kind Regards,
Nick.
Yes, this is still in development, with a release scheduled for 2020. I can't really talk about it, but it will be more than 3 universes :)
Kind Regards,
Nick.
- Thu Oct 10, 2019 1:56 pm
- Forum: Easy View 2006
- Topic: Conversion software
- Replies: 1
- Views: 8476
Re: Conversion software
Hi there,
EVS is a proprietary format with no conversion software available. What you can do is convert simple 3D models in to .X (Direct X format) and import these into Easy View 3D.
Kind Regards,
Nick.
EVS is a proprietary format with no conversion software available. What you can do is convert simple 3D models in to .X (Direct X format) and import these into Easy View 3D.
Kind Regards,
Nick.
- Thu Oct 10, 2019 1:54 pm
- Forum: ESA Pro
- Topic: "Write the interface''s memory" does not work.
- Replies: 1
- Views: 8568
Re: "Write the interface''s memory" does not work.
Hi Konstantin,
> Should this button be active when connecting via Ethernet?
Yes it should. I believe we spoke via support ticket and we decided there was a problem with your network setup.
Kind Regards,
Nick.
> Should this button be active when connecting via Ethernet?
Yes it should. I believe we spoke via support ticket and we decided there was a problem with your network setup.
Kind Regards,
Nick.
- Thu Jul 11, 2019 2:25 pm
- Forum: STICK-DE3
- Topic: DMX from RJ45
- Replies: 1
- Views: 9990
Re: DMX from RJ45
Hi Brett, The Power+DMX RJ45 port on the Stick-DE3 should always transmit DMX as long as the show on the SD card is programmed to do this. Check U2 onthe patch grid in ESA2 or ESA Pro. To make it easier for customers to complete the wiring, we can provide an RJ2BLOCK which provides an easy way to co...